The Sims Freeplay- Snow Problem Quest

THIS QUEST IS OVER

The Snow Problem Seasonal Quest is back for a limited time (from the 21st May) complete this quest in the 13 day time limit by completing a set of goals everyday to unlock the stunning Snow Chalet! These are the tasks from last time so let me know if anything has changed and I will update the post.

You have to wait between completing each set so you complete one set per day, after completing a set you have to wait for a certain amount of time before being able to continue with the quest unless you are behind.

If you completed this quest when it was first available at Christmas you won’t be able to complete it again, if you started it but didn’t finish it you will have to start from the beginning again unfortunately, I’m not sure why it doesn’t let you start from where you got to!


Click on these links to get straight to that part of the post:

First Set – Second Set – Third Set Fourth SetFifth Set Sixth Set – Seventh Set Eighth Set – Ninth Set – Tenth SetEleventh Set Twelfth SetThirteenth SetPrizesSnow Chalet


Times may vary depending on the star rating an item has.

First set: Complete the first set of goals to unlock Spiral Sculptures (at the end of the post you can find all the information and pictures of all the prizes)

  • Place Christmas tree- you can find them in the featured section of the home store, the first one is free

  • Untangle lights- 1 hour (click on x)

  • Write cards- 1 hour 50 minutes (click on a chair at a table)

  • Post cards- 4 hours (using the mailbox at the front of one of your sims houses, collect your daily reward first to get this option)

  • Place candle-  you can find them in the featured section of the home store, the first one is free

  • Place five candy canes-  you can find them in the featured section of the home store, the first five are free

  • Build snowman- 5 minutes (click on x)

  • Finish snowman- 2 hours

  • Throw snowballs- 5 hours (select the interaction between two sims)

  • Go to the park (send your sim to the park)

FIRST SET IS COMPLETE

  • Wait for day 2 (come back tomorrow for the next set of goals, you need to wait a certain amount of time to start the next set, the time depends on when you completed the first set) NOTE: you will not get this goal if you are behind in completing the goals, it will go straight to the next goal once you complete the first set)


Second set: Complete the second set of goals to unlock coffee tables and table decorations

  • Discuss weather- 15 minutes (click on the Meteorologist in the park)

  • Call Wizard Wickham- 40 minutes (using a phone)

  • Rebuild snowman- 1 hour (click on puddle)

  • Talk to snowman- 2 hours (I know the picture says 5 hours 40 minutes but that was the time in the early access version, it has changed since)

  • Discuss Ice Palace- 2 hours (snowman)

  • Watch impulse buy- 2 hours 20 minutes (using a tv)

  • Impulse buy- 5 hours (using a phone)

SECOND SET IS COMPLETE

  • Wait for day 3 (come back tomorrow for the next set of goals, you need to wait a certain amount of time to start the next set, the time depends on when you completed the second set) NOTE: you will not get this goal if you are behind in completing the goals, it will go straight to the next goal once you complete the second set)


Third set– Complete the third set of goals to unlock rectangular chalet windows

  • Read email- 4 minutes (using a computer)

  • Go to the park
  • Inspect the bad luck locomotive- 1 hour (in the park)

  • Study manual- 2 hours 40 minutes (on a park bench)

  • Repair the bad luck locomotive- 5 minutes

  • Check the manual- 1 hour 3 minutes (on a park bench)

  • Kick locomotive- 4 hours 40 minutes

  • Get coordinates- 6 hours (snowman)

  • Go to the park

THIRD SET IS COMPLETE

  • Wait for day 4 (come back tomorrow for the next set of goals, you need to wait a certain amount of time to start the next set, the time depends on when you completed the third set) NOTE: you will not get this goal if you are behind in completing the goals, it will go straight to the next goal once you complete the third set)


Fourth set: Complete the fourth set of goals to unlock shapely chalet windows

  • Travel to the ice palace (using the locomotive)

  • Whats going on?- 30 minutes (talk to a snow spirte)

  • Where’s Jack Frost?- 4 hours (talk to a snow sprite)

  • Find Jack Frost in a ‘cool’ disguise- Jack is in the Fridge at the Ice Palace- 10 minutes

  • Find Jack Frost in an ‘iron-ic board’ disguise- Jack is the Ironing Board at the Ice Palace- 5 minutes

  • Find Jack Frost in his ‘newsworthy’ disguise- Jack is disguised at the Newspaper Boy at the Ice Palace- 1 hour

  • Ask Jack for his quarters’ key- 6 hours 20 minutes

FOURTH SET IS COMPLETE

  • Wait for day 5 (come back tomorrow for the next set of goals, you need to wait a certain amount of time to start the next set, the time depends on when you completed the fourth set) NOTE: you will not get this goal if you are behind in completing the goals, it will go straight to the next goal once you complete the fourth set)


Fifth set: Complete the fifth set of goals to unlock chalet doors

  • Collect key- 10 minutes (click on the x)

  • Unlock door- 1 hour 40 minutes

  • Speak to the Ice Queen- 3 hours 20 minutes

  • Offer beverage- 7 hours 30 minutes

  • Talk to ice spirte- 2 minutes

  • Discuss stopping the frostblaster- 1 minute (you need 4 sims at the Ice Palace to do this, they all need to click turn together on the frostblaster)

  • Go to the park (locomotive)

FIFTH SET IS COMPLETE

  • Wait for day 6 (come back tomorrow for the next set of goals, you need to wait a certain amount of time to start the next set, the time depends on when you completed the fifth set) NOTE: you will not get this goal if you are behind in completing the goals, it will go straight to the next goal once you complete the fifth set)


Sixth set: Complete the sixth set of goals to unlock a chandelier and wallpaper

  • Discuss weather- 30 minutes (Wizard Wickham)

  • Think of a petty problem- 1 hours 50 minutes (on a park bench)

  • Argue with another sim- 2 hours 30 minutes (select the interaction between two sims)

  • Speak to Wizard Wickham- 11 hours

  • Go to the wacky weather source (click on the locomotive)

SIXTH SET IS COMPLETE

  • Wait for day 7 (come back tomorrow for the next set of goals, you need to wait a certain amount of time to start the next set, the time depends on when you completed the sixth set) NOTE: you will not get this goal if you are behind in completing the goals, it will go straight to the next goal once you complete the sixth set)


Seventh set: Complete the seventh set of goals to unlock rugs and flooring

  • Go to the wacky weather source (click on the locomotive again)

You will arrive at the stunning Snow Chalet- this is the prize you unlock if you complete this whole quest in the time limit, keep reading for pictures and a video tour of the chalet!

  • Confront owner- 1 minute (grouch)

  • Persuade Grouch- 50 minutes NOTE: you have to do all 3 options as none of them work with the Grouch, then you persuade him one last time so you will get the goal to Persuade Grouch 4 times

  • Persuade Grouch- 2 hours (select one of the other 2 options) GLITCH: the glitch should be fixed now, if you are still having issues or would like to ask for compensation due to you being unable to complete in the time limit please contact the makers
  • Persuade Grouch- 5 hours (select the last option)
  • Persuade Grouch- 12 hours 30 minutes (last time!)

  • Use locomotive- 1 second

SEVENTH SET IS COMPLETE

  • Wait for day 8 (come back tomorrow for the next set of goals, you need to wait a certain amount of time to start the next set, the time depends on when you completed the seventh set) NOTE: you will not get this goal if you are behind in completing the goals, it will go straight to the next goal once you complete the seventh set)


Eighth set: Complete the eighth set of goals to unlock dining tables and chairs

  • Go to a home lot (I used the locomotive to go to the park then from there I went to a home lot)

  • Find solution- 48 seconds (bench or couch)

  • Compose Ho-Ho-Hotline email- 2 hours

  • Read Ho-Ho-Hotline reply- 4 minutes

  • Speak to Mr Flurry- 30 minutes (the snowman)

  • Go to the park
  • Santa Access- 10 hours 50 minutes (elf)

  • Ask about requirements- 1 second (elf)

EIGHTH SET IS COMPLETE

  • Wait for day 9 (come back tomorrow for the next set of goals, you need to wait a certain amount of time to start the next set, the time depends on when you completed the eighth set) NOTE: you will not get this goal if you are behind in completing the goals, it will go straight to the next goal once you complete the eighth set)


Ninth set: Complete the ninth set of goals to unlock a kitchen benchtop set

  • Go to a home lot
  • Book holiday- 4 minutes (using a computer)

  • Give reference- 3 hours (elf in park)

  • Go to a home lot
  • Write email to Santa- 12 minutes (computer)

  • Send email to Santa- 4 hours

  • Speak to visitor- 12 hours 30 minutes (elf)

NINTH SET IS COMPLETE

  • Wait for day 10 (come back tomorrow for the next set of goals, you need to wait a certain amount of time to start the next set, the time depends on when you completed the ninth set) NOTE: you will not get this goal if you are behind in completing the goals, it will go straight to the next goal once you complete the ninth set)


Tenth set: Complete the tenth set of goals to unlock an oven, stove and sink

  • Apologise to Elf- 1 minute

  • Placate Elf- 5 minutes

  • Go to the park
  • Speak to Wizard Wickham- 12 hours 30 minutes

  • Return to home lot
  • Place lamp- you can buy a lamp from the lighting section of the home store

  • Grow carrots- 5 minutes (using a garden patch)

  • Feed Prancer- 5 minutes

  • Email Santa again- 48 minutes

  • Speak to Elf- 8 hours 40 minutes

  • Check the locomotive in the park

TENTH SET IS COMPLETE

  • Wait for day 11 (come back tomorrow for the next set of goals, you need to wait a certain amount of time to start the next set, the time depends on when you completed the tenth set) NOTE: you will not get this goal if you are behind in completing the goals, it will go straight to the next goal once you complete the tenth set)


Eleventh set: Complete the eleventh set to unlock huge U-shaped couches

  • Go to Santa’s workshop (using the locomotive)

  • Speak to an Elf about Santa’s whereabouts- 5 minutes

  • Search letter pile- 2 hours

  • Search sack- 5 minutes

  • Search chimney- 6 hours 30 minutes

  • Wait for Santa- 48 minutes (click on Santa’s chair)

  • Explain the Grouch’s gripe- 11 hours 15 minutes (with Santa)

ELEVENTH SET IS COMPLETE

  • Wait for day 12 (come back tomorrow for the next set of goals, you need to wait a certain amount of time to start the next set, the time depends on when you completed the eleventh set) NOTE: you will not get this goal if you are behind in completing the goals, it will go straight to the next goal once you complete the eleventh set)


Twelfth set: Complete the twelfth set to unlock king size beds, bedside tables and lamps

  • Discuss the Grouch’s plan- 1 minute (click on Elf and select discuss jobs)

  • Repair present machine- 5 minutes

  • Discuss jobs- 2 hours (Elf)

  • Work shift- 4 hours 10 minutes (present construction bench)

  • Discuss jobs- 5 minutes

  • Discuss Grouch- 20 minutes (Santa)

  • Speak to Elf- 1 hour 40 minutes

  • Collect present- 5 minutes

  • Collect present- 10 hours 50 minutes

  • Have all sims leave Santa’s workshop (use the locomotive to leave)
  • Go to the chalet- 1 second (locomotive in park)

TWELFTH SET IS COMPLETE

  • Wait for day 13 (come back tomorrow for the final set of goals, you need to wait a certain amount of time to start the last set, the time depends on when you completed the twelfth set) NOTE: you will not get this goal if you are behind in completing the goals, it will go straight to the next goal once you complete the twelfth set)


Thirteenth set: Complete the final set to unlock the Snow Chalet and other items!

  • Go to the chalet (locomotive in park)

  • Give present- 1 minute (Grouch)

  • Give another present- 1 hour 30 minutes

  • Hug Grouch- 6 hours 40 minutes

  • Speak to Grouch- 14 hours 10 minutes

  • Leave chalet (on the locomotive select go to the park)

QUEST IS COMPLETE!

If you completed this quest in the time limit you will be able to build the Snow Chalet in your Simtown, keep reading for information and pictures of all the prizes you unlock in this quest

You cannot complete this quest or earn the prizes once the quest is over

Watch my step by step video of this quest here:


Prizes:

First Set: Spiral Sculptures

Can be found in the decorations section of the home store, first silver spiral is free then it costs 5LPs, rose gold costs 6LPs and gold costs 7LPs

Second Set: Chalet Coffee Tables and Table Decorations

The coffee tables can be found in the living room section, the first silver one is free then it costs S15,000, the bronze one costs S15,500 and the gold one costs S16,000

The table decorations can be found in the decoration section, the first fruit decoration is free then it costs S20,000, the black and white decoration costs S21,000 and the plant decoration costs S22,000

Third Set: Rectangular Chalet Windows

All windows can be found in the windows section:

Chalet Single Blonde- first one free, after that they cost 6SPs Chalet Double Blonde– first one free, after that they cost 7SPs Chalet Triple Blonde– first one free, after that they cost 7SPs

Chalet Single Black- first one free, after that they cost 7SPs Chalet Double Black- first one free, after that they cost 8SPs Chalet Triple Black- first one free, after that they cost 8SPs

Chalet Single White– costs 8SPs Chalet Double White- costs 9SPs Chalet Triple White– costs 9SPs

Fourth Set: Shapely Chalet Windows

All windows can be found in the windows section:

Chalet Narrow Blonde- first one free, after that they cost 5SPs Chalet Quad Blonde- first one free, after that they cost 8SPs

Chalet Narrow Black- first one free, after that they cost 6SPs Chalet Quad Black- first one free, after that they cost 9SPs

Chalet Narrow White- costs 7SPs Chalet Quad White- costs 10SPs

Blonde Triangle Left– costs 20SPs Blonde Triangle Right– costs 20SPs

Black Triangle Left- costs 21SPs Black Triangle Right– costs 21SPs

White Triangle Left- costs 22SPs White Triangle Right- costs 22SPs

Fifth Set: Chalet Doors

All doors can be found in the doors section:

Chalet Single Blonde- first one free, after that they cost 3SPs Chalet Double Blonde– first one free, after that they cost S5,000

Chalet Single Black- first one free, after that they cost 4SPs Chalet Double Black- first one free, after that they cost S5,500

Chalet Single White– costs 4SPs Chalet Double White- costs S6,000

Sixth Set: Chalet Chandelier and Walls

The Chandeliers can be found in the lighting section, the first silver one is free after that it costs S19,000, the gold chandelier costs S19,500 and the black chandelier costs S20,000

The walls can be found in the walls section, the first one of each is free, after that Chalet Blonde costs S100, Chalet Wood costs S100 and Chalet Grey costs S100

Seventh Set: Chalet Rugs and Floors

The rugs can be found in the rugs section, you unlock the small and large black and white shag rugs, the first small and large white shag rugs are free, after that the small ones cost 6LPs and the large ones cost 8SPs

The flooring can be found in the floors section, the first one of each is free, then the Chalet Skirting costs S2,000 and the Chalet Grey costs S150

Eighth Set: Chalet Dining Tables and Chairs

These can be found in the dining room section, the first chalet blonde table is free after that it costs S15,000, the chalet black costs S15,500 and the chalet white costs S16,000. The first four chalet black chairs are free, after that they cost S8,000, the chalet grey chairs cost S8,500 and the chalet white cost S9,000

Ninth Set: Chalet Countertops

These can be found in the countertops section, the first one of each are free after that the wood panel overhead costs S25,000, the wood panel corner costs 4LP, the chalet corner costs 6LP and the wood panel costs 12SP

Tenth Set: Oven, Stove and Sink

The wood panel stove can be found in the kitchen section, the first one is free then they cost 10SP

The chalet double oven and chalet granite island can be found in the countertops section, the first of each is free then the oven costs 40SP and the island/sink costs S65,000

Eleventh Set: U- Shaped Couches

These can be found in the living room section, the first chalet black and brown ones are free, after that the black one costs 30LP, the brown one costs 31LP and the grey one costs 32LP

Twelfth Set: King Size Beds, Bedside Tables and Lamps

The beds and bedside tables can be found in the bedroom section, the first king blue and king pale pink beds are free after that the king blue costs 40SP, the king pale pink costs 41SP and the king white costs 42SP. The first chrome and rose gold bedside tables are free, after that the bedside chrome costs 24SP, the bedside rose gold costs 25SP and the bedside black costs 26SP

The hanging lamps can be found in the lighting section, the first black one is free, after that the black and white ones both cost 15SP

Thirteenth Set: Snow Chalet and Other Items!

You will be able to build the Snow Chalet on a premium or standard residence, the first one is free, after that the cost in simoleons depends on how many houses you have already built

Watch my house tour of the Snow Chalet here:

You can also find another new floor, Chalet White Carpet which costs S300, four new doors, two are door frames which cost S500 and S700, the other two are deep wood doors there is a single and double and they both cost S2,500

In the bedroom section you will find 3 new sidetables, black, white costing 1LP and the blonde sidetable costing 2LP and in the rugs section you will find two more shag rugs in white and black, these ones are extra large and cost 9LP each


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59 thoughts on “The Sims Freeplay- Snow Problem Quest

  1. Why are they doing this event in May?! I mean, yes, its winter in the southern hemisphere, but it’s not Christmas there! Just weird timing

  2. I am at the task where I have to place 5 candy sticks, but they are not free and I have to pay 100,000 each for them.

  3. For some reason it won’t let me persuade the grouch a second time. Every time I click on him my sims have that little red sign over their head that says they can’t get to him. Is there something I should do?

  4. Hi. I’m already at the part where I persuade the grouch but when i click the exclamation mark on top of his head nothing happens.

  5. Do I have to complete each set of goals within a day’s time limit? And if I don’t do that will I not be able to get the day’s prize or chalet?

    • No you don’t have to complete each set within a day, you will get the daily prize when you complete the set but you need to complete all goals by the end of the 13 day time limit to get the snow chalet

  6. The 7th set has a bug. There were only 2 options this time to pursuance grouch. After both it said to do it again, but after the second time it shows the bubble on him, but you can’t select it.

  7. Hi there, I’ve persuaded him twice already and the third time the game won’t let me it keeps showing me the blocked and I don’t know why. Do you have any tips that can help

  8. Does anyone know why I can’t click on the Grouch to persuade him (for the second time)? I completed the first persuade action, but now my sims get an X above their heads when I try to click him to do the second actio

  9. I’m trying to persuade the grouch for the 2nd time, but everytime I have my sim try I get the red circle with a slash through it like they cant. I’ve tried with 2 different sims, and closing the app. Any ideas/recommendations?

  10. None of my sims can persuade the Grouch. With all of them it puts a red ? On them and wont let them persuade the grouch. How do I do this?

  11. Hey! My Sims Freeplay has stopped working at the ‘persuade the grouch’ section. The exclamation mark is above his head but it’s not giving any options when I click on it. Any idea why!? I missed out on this quest by a matter of hours last time and I’ll be so annoyed if I miss out on it again 😂

  12. I’m unable to approach the grouch after I try to plead with him. I dont know what to do!

  13. Hello lovelies, I was so excited about this quest because I was unfortunately unable to complete it last time. I’ve gotten all the way up to having to “persuade the grouch” for 2 hours. But for some reason it is not letting me complete the task. Like whenever I try to engage him, theres’ this “🚫❎🛇” at the top; and I’m unable to do anything about it. I’ve tried leaving the chalet and come back. Closing out my game and coming back. Leaving the chalet and then coming back again lmfao. But still. Nothing works. It’s at the point I’m just…I really don’t know what to do hun. Is there is any points of advice you would be able to give me, it would truly mean the world. And either which way, thank you so much for being completely 100000% awesomesause. 👊🤘🤘🤗💓💚💖💖💙💖💟💟❤💌💌💜💜❣💜💝💕💜💕💜💞💜💜❣💜💝💘💘💘🎩

    -Sincerely,
    A Great Fan of Your Work

  14. Hi I was wondering what to do. On Snow Problrm and trying to Persuade the grouch(?).. I’ve only got two options. A 2 hour and a 5 hour. Nothing else. What can I do?

  15. Any one else experiencing a glitch on the persuading grouch task? I did the first one and now the bubble is there above the grouch’s head but when I tap on it none of the options show up & my sims says no?! I’ve tried a couple different sims, exiting the game, and even doing a total shutdown on my device with no luck…

  16. I *LOVE* your site! It’s been a HUGE help to me. 🙂

    On Day 7, during the persuade the Grouch part, instead of having 3 options at 2 hrs each, I have Plead (50 min), Flatter (2 hr), and Greed (5hr). Will there still be a 12-hour option after I finish all of these?

  17. None of my sims can persuade the Grouch. With all of them it puts a red 🚫 On them and wont let them persuade the grouch. How do I do this?

  18. Can’t get past quest 7-persuade the grinch, it won’t let me interact with the grinch at all 😡

  19. Hi, none of my sims can speak to the Grouch, the ! Cannot be clicked on, (the footprints come up) I have emailed the makers but no reply yet..
    Ipad and game is fully updated. Have you heard what the problem is?
    P.S love your updates/walkthroughs

  20. Hi persuade grouch is not working at all on the 3rd one – sims can’t interact with him and it’s been like this for a day so far – second time on this quest for me and it looks like I won’t be able to complete it due to this glitch

  21. my quest ended in the middle of the night but my sim is still there and can’t be called back because it’s showing that the mission is over

  22. i cant put any furnitrue in the snow chalet like im trying to put a couch in and its red

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