The Sims Freeplay- Missing Claus Seasonal Quest

GLITCHES:

Can’t find the branches to collect truffles on the sixth set? The makers have finally released a fix for this so you should be able to complete it now, you also should have received 125LP so you can speed up the tasks and catch up

Can’t find the boxes to unpack on the tenth set? This issue should be fixed now


Are you ready to save Christmas in June?! The Missing Claus Quest is back from the 17th June for 13 days. There are 13 sets of goals to complete in the 13 day time limit so there is a set of goals to complete each day, if you complete the quest in the time limit you win the gorgeous Farmhouse template!

If you completed this quest last time you won’t get it again, if you started it last time unfortunately you will have to start from the beginning this time (these are the times from the last time this quest was available, let me know if anything has changed and I will update this post when I get back from holiday!)

You have to wait between completing each set so you complete one set per day, after completing a set you have to wait for a certain amount of time before being able to continue with the quest unless you are behind then you will move straight onto the next set once you have completed the previous.

Watch my step by step walkthrough video of this quest here

TIP: there are lots of tasks that need to be done more than once, use the maximum sims you can to complete the task, if you just use one sim you will run out of time

Click on these links to get straight to that part of the post:

First Set – Second Set – Third Set – Fourth Set – Fifth Set – Sixth Set – Seventh Set – Eighth Set – Ninth Set – Tenth Set – Eleventh Set – Twelfth Set – Thirteenth Set – Prizes – Farmhouse


NOTE: these are the times from the last time this quest was available, let me know if anything has changed and I will update this post

Times may vary depending on the star rating an item has.

First set: Complete the first set of goals to unlock the Round Mirror (at the end of the post you can find all the information and pictures of all the prizes)

  • Check calendar date at a computer- 8 minutes

  • Discuss Christmas spirit with sims (4 times)- 2 hours 15 minutes (select the interaction between two sims, use 4 pairs of sims (8 sims) to complete this at the same time)

  • Have 4 pairs of sims panic- 2 hours 15 minutes (select the interaction between two sims, use 4 pairs of sims (8 sims) to complete this at the same time)

  • Place 5 Christmas decorations (buy 5 decorations, you can find these in the featured section of buy mode, the cheapest are the glowing reindeer that cost S500 each but there should be a free Christmas tree which also counts)

  • Research snowfall- 12 minutes (computer)

  • Call the ho-ho-hotline- 32 minutes (phone)

  • Search for the weather expert Almanac (5 times)- 2 hours 20 minutes (bookcase, use 5 sims to complete this at the same time)

  • Phone Cirrus- 3 hours 20 minutes (phone)

FIRST SET IS COMPLETE

  • Wait for day 2 (come back tomorrow for the next set of goals, you need to wait a certain amount of time to start the next set, the time depends on when you completed the first set) NOTE: you will not get this goal if you are behind in completing the goals, it will go straight to the next goal once you complete the first set)

Click here for information on this prize


Second set: Complete the second set of goals to unlock the Rustic Walls and Floors Pack

  • Greet Cirrus in the park- 1 minute

  • Turn on the weather machine- 18 seconds

  • Have 4 snowball fights- 2 hours 15 minutes  (select the interaction between two sims, use 4 pairs of sims (8 sims) to complete this at the same time)

  • Build a snowman- 30 minutes (click on x at front of house)

  • Speak to snowman- 15 minutes

  • Call dial-a-detective- 8 minutes (phone)

  • Greet detective Les Clues in the park- 25 minutes

  • Explain Santa situation- 20 minutes

  • Scan for Santa with Les’ telescope- 10 minutes

  • Search house objects for 12 missing lenses- 5 hours (click search for lenses on items around your house)

You will need to use as many sims as you can (you can use a maximum of 8 sims) to find all the lenses to complete this task quickly

TIP: if you speed up with LP you will find more lenses than if you just wait for it to complete.Need LP? Read this post on how to earn LP quickly!

  • Scan for Santa with telescope (again)- 10 minutes

  • Check sleigh for clues- 1 hour 15 minutes (in park)

SECOND SET IS COMPLETE

  • Wait for day 3 (come back tomorrow for the next set of goals, you need to wait a certain amount of time to start the next set, the time depends on when you completed the second set) NOTE: you will not get this goal if you are behind in completing the goals, it will go straight to the next goal once you complete the second set)

Click here for information on this prize


Third set– Complete the third set of goals to unlock the Hydrangea Hedge Pack

  • Investigate tracks in the park- 10 minutes

  • Talk to Rudolph- 30 minutes (in the park)

  • Ride Rudolph to Santa’s Workshop (select the option on Rudolph)

  • Check the present machine- 1 hour 15 minutes

  • Look for clues (4 times): (use 4 sims to complete this at the same time)
    • Christmas Tree: Medical Appointment- 2 hours 30 minutes
    • Fireplace: Shopping List- 2 hours
    • Present Bench: Letter- 2 hours 30 minutes
    • Letter Pile: Electricity Bill- 2 hours 30 minutes

  • Talk to Rudolph- 1 hour 35 minutes

  • Ride Rudolph to Santa’s Farmhouse

  • Talk to the elf- 2 hours 10 minutes (in the garden)

  • Ask for key- 5 hours 15 minutes

THIRD SET IS COMPLETE

  • Wait for day 4 (come back tomorrow for the next set of goals, you need to wait a certain amount of time to start the next set, the time depends on when you completed the third set) NOTE: you will not get this goal if you are behind in completing the goals, it will go straight to the next goal once you complete the third set)

Click here for information on this prize


Fourth set: Complete the fourth set of goals to unlock the Rustic Doors Pack

  • Collect key- 5 minutes

  • Unlock door- 5 minutes (click on x)

  • Introduce sim to Santa- 30 minutes

  • Check on Mrs Claus- 2 hours 10 minutes

  • Check fireplace temperature- 4 minutes (in living room)

  • Look for a cure (5 times)- 2 hours (bookcase, use 5 sims to complete this at the same time)

  • Grow onions at a garden patch (10 times!)- 7 hours (use 10 sims to complete this at the same time, if you do have some spare sims I would suggest starting this early at home but make sure you stay away from the house until you get this goal otherwise it won’t complete)
  • Cook soup- 12 minutes (oven) this is going to be a very oniony soup!

  • Give Mrs Claus soup- 1 hour

FOURTH SET IS COMPLETE

  • Wait for day 5 (come back tomorrow for the next set of goals, you need to wait a certain amount of time to start the next set, the time depends on when you completed the fourth set) NOTE: you will not get this goal if you are behind in completing the goals, it will go straight to the next goal once you complete the fourth set)

Click here for information on this prize


Fifth set: Complete the fifth set of goals to unlock the Wildflowers Hedge Pack

  • Talk to the Ice Queen- 30 minutes

  • Introduce the Ice Queen to the pug- 2 hours 15 minutes

  • Discuss Mrs Claus’ condition with the Ice Queen- 1 hour 35 minutes

  • Watch Wicked Dishes on TV (8 times)- 6 hours (use 8 sims to complete this at the same time)

  • Call party troopers- 1 hour 40 minutes (phone, use a 3 star phone at home rather than the 1 star phone at the farmhouse to complete this quicker)

FIFTH SET IS COMPLETE

  • Wait for day 6 (come back tomorrow for the next set of goals, you need to wait a certain amount of time to start the next set, the time depends on when you completed the fifth set) NOTE: you will not get this goal if you are behind in completing the goals, it will go straight to the next goal once you complete the fifth set)

Click here for information on this prize


Sixth set: Complete the sixth set of goals to unlock the Picket Fences Pack

  • Check the basement- 10 minutes (click on x in basement at farmhouse)

  • Find an object to wake Barbara Yaga: the correct object is Create Aroma on Oven- 4 minutes

  • Talk to Barbara Yaga about Mrs Claus- 30 minutes

  • Ponder ways to find truffles (6 times)- 4 hours 30 minutes (couch, use 6 sims to complete this at the same time)

  • Plead with Princess- 15 minutes (Princess is the pig)

  • Collect truffles on Santa’s farm (4 times)- 8 hours 15 minutes (click on the 4 tree branches around the farm- GLITCH: can’t find the branches? The makers have finally released a fix for this so you should be able to complete it now, you also should have received 125LP so you can speed up the tasks and catch up

  • Give truffles to Barbara Yaga- 5 minutes

  • Collect speckled eggs- 35 minutes

  • Give speckled eggs to Barbara Yaga- 15 minutes

SIXTH SET IS COMPLETE

  • Wait for day 7 (come back tomorrow for the next set of goals, you need to wait a certain amount of time to start the next set, the time depends on when you completed the sixth set) NOTE: you will not get this goal if you are behind in completing the goals, it will go straight to the next goal once you complete the sixth set)

Click here for information on this prize


Seventh set: Complete the seventh set of goals to unlock the Farmhouse Laundry Pack

  • Give magical meal to Mrs Claus- 1 hour 15 minutes

CAN’T GIVE MRS CLAUS THE SOUP? Santa is probably in the way, try having another sim talking to him away from Mrs Claus’ side of the bed. If you still cannot complete this try force closing the game and trying again

  • Discuss next steps with Santa- 15 minutes

  • Discuss missing elves with Frank- 2 hours 15 minutes

  • Feed chickens at Santa’s farmhouse (4 times)- 8 hours 15 minutes (select feed chickens for Frank on the chicken coop with 4 sims)

  • Ask Frank about the missing elves- 15 minutes

  • Ride Rudolph to the park

  • Try to wake the sleeping elf- 5 hours 15 minutes (you’ll find the elf on a bench)

SEVENTH SET IS COMPLETE

  • Wait for day 8 (come back tomorrow for the next set of goals, you need to wait a certain amount of time to start the next set, the time depends on when you completed the seventh set) NOTE: you will not get this goal if you are behind in completing the goals, it will go straight to the next goal once you complete the seventh set)

Click here for information on this prize


Eighth set: Complete the eighth set of goals to unlock the Cosy Comfort Pack

  • Put Curt’s mind at ease- 10 minutes

  • Ask Curt about the missing elves- 10 minutes

  • Look for evidence of Pat in the park (4 times) (use 4 sims to complete this at the same time)
    • Soapbox- 6 hours 15 minutes
    • Barbecue- 6 hours 15 minutes
    • Thinking Man Statue-  6 hours 15 minutes
    • Toilet- 6 hours 15 minutes

  • Send sim home
  • Talk to Pat the elf- 10 minutes

  • Give Pat a shoulder massage- 4 hours 15 minutes

  • Ask Pat about the last elf- 10 minutes

  • Ride Rudolph to Santa’s workshop (you can find him in the park)

  • Discuss strategies with Dave- 3 hours 15 minutes

EIGHTH SET IS COMPLETE

  • Wait for day 9 (come back tomorrow for the next set of goals, you need to wait a certain amount of time to start the next set, the time depends on when you completed the eighth set) NOTE: you will not get this goal if you are behind in completing the goals, it will go straight to the next goal once you complete the eighth set)

Click here for information on this prize


Ninth set: Complete the ninth set of goals to unlock the Rustic Dining Pack

  • Check in with Frank- 1 hour 15 minutes

  • Check in with Curt- 1 hour 25 minutes

  • Check in with Pat- 1 hour 35 minutes

  • Avoid burnout- 2 hours 35 minutes (talk to Dave)

  • Turn present machine up to 110%- 5 hours 15 minutes

  • Speak to Dave about backup, backup plan- 1 hour 15 minutes

  • Place outsourcing orders (10 times)- 5 hours (computer, if you can use 10 sims to complete this at the same time)

  • Go to Santa’s workshop (using Rudolph in the park)

NINTH SET IS COMPLETE

  • Wait for day 10 (come back tomorrow for the next set of goals, you need to wait a certain amount of time to start the next set, the time depends on when you completed the ninth set) NOTE: you will not get this goal if you are behind in completing the goals, it will go straight to the next goal once you complete the ninth set)

Click here for information on this prize


Tenth set: Complete the tenth set of goals to unlock the Hall Pack

  • Unpack boxes (4 times)- 4 hours (use 4 sims to complete this at the same time) GLITCH: the boxes aren’t showing- this issue should be fixed now

  • Sort letter pile- 5 minutes

  • Ask Mrs Claus about managing letters- 5 minutes (use Rudolph to get back to the farmhouse)

  • Decrypt naughty and nice app (12 times!)- 6 hours (computer, if you can use 12 sims to complete this at the same time)

  • Calculate presents and coal- 8 minutes (computer)

  • Give Dave the new numbers- 15 minutes (go back to the workshop on Rudolph)

  • Dig up coal (13 times)- 5 hours (there are 4 x around the workshop so 4 sims can complete this at one time)

TIP: if you speed up with LP you will find more coal than if you just wait for it to complete.Need LP? Read this post on how to earn LP quickly!

  • Talk to Dave about coal quota- 5 minutes

TENTH SET IS COMPLETE

  • Wait for day 11 (come back tomorrow for the next set of goals, you need to wait a certain amount of time to start the next set, the time depends on when you completed the tenth set) NOTE: you will not get this goal if you are behind in completing the goals, it will go straight to the next goal once you complete the tenth set)

Click here for information on this prize


Eleventh set: Complete the eleventh set to unlock the Rustic Lounge Pack

  • Talk to Mrs Claus about next steps- 10 minutes

  • Clear overgrowth (4 times)- 11 hours (around the farmhouse, use 4 sims to complete this at the same time)

  • Talk to Mrs Claus- 2 hours 15 minutes

  • Take a break on a couch- 2 hours 10 minutes

  • Go to Santa’s workshop (using Rudolph)
  • Confirm launch time with Santa- 4 hours 15 minutes

ELEVENTH SET IS COMPLETE

  • Wait for day 12 (come back tomorrow for the next set of goals, you need to wait a certain amount of time to start the next set, the time depends on when you completed the eleventh set) NOTE: you will not get this goal if you are behind in completing the goals, it will go straight to the next goal once you complete the eleventh set)

Click here for information on this prize


Twelfth set: Complete the twelfth set to unlock the Rustic Furniture Pack

  • Turn off the present making machine- 10 minutes

  • Talk to Santa about the ground check- 30 minutes

  • Check sleigh- 2 hours 15 minutes (click on x)

  • Calm Santa down- 1 hour 15 minutes

  • Check the crashed sleigh- 45 minutes (in the park)

  • Search for 9 missing sleigh parts- 7 hours 30 minutes or 8 hours 30 minutes (click search for missing sleigh parts on items around the park)

You will need to use as many sims as you can (you can use a maximum of 4 sims) to find all the parts to complete this task quickly

  • Call Les Clues from a phone- 1 hour 12 minutes

  • Discuss missing part with Les in the park- 3 hours 45 minutes

TWELFTH SET IS COMPLETE

  • Wait for day 13 (come back tomorrow for the final set of goals, you need to wait a certain amount of time to start the last set, the time depends on when you completed the twelfth set) NOTE: you will not get this goal if you are behind in completing the goals, it will go straight to the next goal once you complete the twelfth set)

Click here for information on this prize


Thirteenth set: Complete the final set to unlock the Farmhouse and A-Frame Roofing

  • Talk to Les Clues in the park- 5 minutes

  • Install the final part in the sleigh- 30 minutes

  • Call the Ice Queen from a phone- 3 hours 20 minutes

  • Ask the Ice Queen to charge the frost capacitor- 2 hours 15 minutes (in the park)

  • Fly the sleigh to Santa’s workshop

  • Talk to Dave- 30 minutes

  • Send all sims home from Santa’s workshop
  • Change clothes for Santa’s pre flight feast (select browse clothes on a wardrobe then click the exit button, you don’t actually need to change their clothes)

  • Ride Rudolph to Santa’s farmhouse (find Rudolph in the park for the final time)

  • Join Santa’s feast (6 sims)- 12 hours (select the option on the table in the garden at the farmhouse using 6 sims)

  • Say farewell to Santa and Mrs Claus- 4 hours 15 minutes (select the option on Santa)

  • Send all sims home

QUEST IS COMPLETE!

Click here for information on this prize

If you completed this quest in the time limit you will be able to build the Farmhouse in your Simtown, keep reading for information and pictures of all the prizes you unlock in this quest

You cannot complete this quest or earn the prizes once the quest is over

Watch my step by step video of this quest here:


Prizes

THE FIRST ONE OF EACH PRIZE IS FREE

First Set: Round Mirror

Found in the decorations section, first one is free then they cost 5SP each

Second Set: Rustic Walls and Floors

Walls- Rustic Grey White Panels (S6,250) Rustic White Wood Panels (5LP) and Rustic Beige Panels (5LP)

Floors- Rustic Beige Carpet (S6,250) and Rustic Grey Carpet (3LP)

Third Set: Hydrangea Hedge Pack

Can be found in the trees, plants and flowers section

Right and Left Bed (S100,000 each) and Middle Bed (S120,000)

Fourth Set: Rustic Doors Pack

Rustic White Door (S37,500) Rustic White Double Door (10LP) and Rustic White Single Door (5SP)

Fifth Set: Wildflowers Hedge Pack

Can be found in the trees, plants and flowers section

End Bed (S100,000) Long Bed (S123,750) and Short Bed (10SP)

Sixth Set: Picket Fences Pack

Can be found in the outdoor decorations section

Short (S5,000) Arbour (S25,500) Long (S25,000) Medium (S12,000) and Corner (S45,000)

Seventh Set: Farmhouse Laundry Pack

Can be found in the electronics section

Tumble Dryer (S75,000) and Washing Machine (20LP)

Eighth Set: Cosy Comfort Pack

Can be found in the living room section, the nursing chair can also be found in the infant section

Rustic Fireplace (40SP) and Nursing Chair (5SP)

The fireplace is my favourite! You place it and it makes that wall around it so it looks like it is built into the wall!

Ninth Set: Rustic Dining Pack

The Rustic Dining Chair (5LP) and Rustic Dining Table (10SP) can be found in the dining room section

The Festive Centrepiece (S37,500) can be found in the decorations section

Tenth Set: Hall Pack

The Rustic Flower Painting (25SP) and Rustic Farm Paintings (40LP) can be found in the decorations section

The Rustic Grey Seat and Coat Rack (10SP) can be found in the living room section

The Rustic Copper Floor Lamp (S42,500) can be found in the lighting section

Eleventh Set: Rustic Lounge Pack

The Rustic Black Two Seater (10SP) Rustic Black Three Seater (20LP) and Rustic White Coffee Table (5LP) can be found in the living room section

The Gold Reindeer Ornament (S115,000) can be found in the decorations section

Twelfth Set: Rustic Furniture Pack

The Rustic Buffet Table (5LP) and Rustic Grey Hutch (40SP) can be found in the living room and dining room sections

The Rustic Steel Chandelier (5LP) can be found in the lighting section

Thirteenth Set: Farmhouse and A-Frame Roofing

You will be able to build the Farmhouse on a standard or premium residence, the first one is free, after that the cost in simoleons depends on how many houses you have already built

NOTE: it is not possible to build a house with the veranda (roofed porch) it is currently only available on the Farmhouse

The only difference between the Farmhouse on a standard and a premium is the garden and one different object in the basement. You still get the chicken coop, table and barn on the premium like you do on the standard, you just get an extra picket fenced area on the premium:

The standard comes with a candle in the basement and the premium has a lamp to match the one on the other table:

I think I prefer this house on the standard rather than the premium as I don’t think we really need the extra picket fenced area that you get with the premium

Watch my house tour of the Farmhouse here:

You also unlock the A- Frame Roofing which is a new style of roofing for all your houses:


I will be on holiday between the 13th- 22nd June so I won’t be online at all during this time

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106 thoughts on “The Sims Freeplay- Missing Claus Seasonal Quest

  1. I can’t collect the truffles. There aren’t any branches on the farm and I did everything I needed to do before this sept. What can I do to make it work?

      • Eeeep!!! I received the truffles fix, but now there are no boxes to unpack 😂😂 ugh. Anyone else having this glitch?

  2. Im on the part where you look for the truffles and theres no branches anywhere on the farm or even an X nothing. I tried clicking everything Help!

      • Thank you for fixing the issue and giving 125LP.. Another issue I encountered just this day.. I’m on the part where you need to unpack the boxes of Santa at Santa’s workshop but I can’t see any boxes outside.. Please help!

      • I know, everyone seems to be having this glitch too, it is incredibly frustrating but hopefully they will be able to fix this one quicker than the last issue (I don’t make the game!)

  3. Hay, I’m doing the quest missim Claus for the second time. I need to gather truffles around santas house but they do not exist there. What to do? Please help me. thank you

  4. Hello! I’m on the part of this quest where you have to find truffles, but there’s no tree branches around the farm, I’ve tried closing the app thinking it’s a blip, is it a blip or am I missing something, it’s so frustrating!! Thanks!

  5. I’m currently doing the task find truffles but there is no tree branches in the ground of the farmhouse. Is this glitch or is it changed from previpus event? Stuck now in that task 😦

  6. Hi. i just get this quest again. now, my task is collect truffles but its not there. i keep looking around santa’s farmhouse but its not there even one. what should i do?

  7. I’m on the 6th day of the missing Claus quest in 2019 and i have no branches or marks to indicate where to search for the truffles but I’m conscious that I need to start this ASAP

  8. Please help me
    I have reached the collect truffles part but unable to find any truffles on the ground

  9. Hi, im at the fifth set of the Christmas tasks. But i couldn’t see any branches on the ground n Im stuck there. I go through your tips n watched your guide video before I write to you. Im wondering if you know why? Kindly advice. Thanks!

  10. I’m up to Sixth Set – Collect truffles on Santa’s farm (4 times)- 8 hours 15 minutes (click on the 4 tree branches around the farm) – I don’t see any tree branches. I’ve clicked everywhere, Restarted Sims Freeplay numerous times. The previous step I got the “quick complete video”. What do I do, as I can’t progress?

  11. So the truffles don’t show up at the farmhouse for me!! I don’t know why, I have tried exiting the game, making all my Sims leave and then bringing a new sim via reindeer from the park. Still nothing. There’s no updates that I need for the app, my device is fine, and back in December when I did this I didn’t have this problem. Help please!

  12. Is anyone else having issues when “searching for truffles “. The branches are no where to be found. I have backed up and saved the game and uninstalled and reinstalled but nothing has changed. I’m losing time at this point. I missed getting the farmhouse last time by 15 minutes because I didn’t have enough laps to finish the dinner with Santa. Very frustrated 😖

  13. Help! Theres no tree branches on the farm for me to search for truffles! I’ve tried restarting my phone, uninstalling the app, and the game is updated all the way, but still no tree branches!

  14. I am on seventh set of the missing clause event 2019. Your info says to look under limbs for truffles. There are no limbs on my game. I have tapped trees, bushes, fences etc. nothing.

  15. I am doing the Missing Claus quest and need to collect truffles at Santa’s farm but there are no tree branches on the farm. Did anyone had the same problem? Could you please help!

  16. it won’t let me hunt for truffles. I have no tree branches on santa’s farm and nothing that i click on brings that up

  17. i cant find any truffles on farmhouse. i’ve delete n re-install the sims but still.. there is no truffles. can someone pls help me? :((

  18. Hey! I’m doing the missing Claus quest right now and I’m on the “collect truffles” task. I’ve looked at your blog pictures and videos and do not see the tree branches anywhere on my screen when I go to sims FreePlay. Have you heard of anyone else having this issue? I’ve exited the game a few times but still no tree branches anywhere! Let me know if you have any thoughts/suggestions. Thanks, love the blog (:

  19. I am trying to find the 4 truffles and my game is not showing any limbs on Santa’s farmhouse to pick up. I have tried on and off all day. Still can not see any limbs. So I have lost a whole day. What can I do?

      • Can you please help? The ‘missing Claus’ quest. First I had branches missing, today I have no boxes! Does anyone else have this problem?

  20. Help. . . The sticks/branches to the ‘Collect Truffles on Santa’s Farm’ task are not appearing so I can’t complete the quest. I’ve tried multiple different things to get it to work but it’s just not activating. Even uninstalled and reinstalled the game. (Which set me back a day) redoing previous quest tasks. Ahhhh help!!

    • I did this quest when it came out last year, but unfortunately I couldn’t finish it. I just needed the last two prizes. I think it’s unfair that they make us do the whole quest all over again and whats more, we’re not even getting the previous prizes again so we’re doing all the work for nothing. Nevertheless, I decided to continue so as I may finish the quest this time around. I was right on track and didn’t fall behind. Well guess what? The branches to find the truffles are no where to be found!! I’ve done everything I could think of to reset the game, even deleting the game ( after saving to cloud) and still nothing. Makes me really angry.

      I think what makes me most angry, besides this glitch, is that I’m beginning to feel that the developers are beginning to try to squeeze as much money as they can from us. I’ve quit other games for this same reason. Timed quests are getting more and more difficult to finish, many of the prizes ( after the first free one) are outrageously expensive, some costing hundreds of thousands or ridiculous amounts of LP or SP. I’ve been playing for years and have tons of money and lots of LP and SP, but if I was just starting out in this game, I think I would pass on it when I realized that it is a somewhat unfair game as it plays out now. I wonder how new players could ever advance in this game?

      • I completely agree with you! The makers have finally released a fix for this so you should be able to complete it now, you also should have received 125LP so you can speed up the tasks and catch up

      • I remember when I started playing about 8 years ago. Thing were not as expensive as they are now. The Fire Pole for example! I think it was no more then 10k at first! I cant stand it. I work a 12hr job where I cant have my phone I almost ever finish the Quest!

      • I know, everyone seems to be having this glitch too, it is incredibly frustrating but hopefully they will be able to fix this one quicker than the last issue.

  21. This is so awful that after waiting 6 months for this to return that the game would malfunction right in the middle of the Missing Claus rerun. But I hope you had a wonderful holiday.

    • I know 😦 The makers have finally released a fix for this so you should be able to complete it now, you also should have received 125LP so you can speed up the tasks and catch up
      I did thank you!

  22. On the 6th set the tree limbs aren’t there to collect truffles. I’ve contacted the makers of the game and still no response.

  23. Has anyone had any luck with customer support? They just told me they’re working on it. Meanwhile, I’m running out of time to complete the event. This is the third time in a row I’ve had a glitch that they’ve been unable to fix & just keep telling me they’re working on it. Almost makes me not want to play anymore.

      • I am so anoyed as I was doing this task and then ended up deleting my sims game to only have a game update of a sims game I was no longer playing it was of a previous game. I lost so many levels and so many great houses and tasks that were done only to start all over again due to this glitch 😡 not happy at all

  24. Day 10 finally but there are no boxes at Santa’s workshop and I’m not able to contact firemonkeys about it. Apparently I’m not the only one with this new glitch!

    • I know, everyone seems to be having this glitch too, it is incredibly frustrating but hopefully they will be able to fix this one quicker than the last issue. You can either contact the makers or just wait for them to fix this issue

  25. I have caught up to day 10 (thanks to the update and the extra LP), but I am now unable to see the boxes at Santa’s Workshop that my sims need to unpack – am I missing something, or is this another glitch?

  26. After the day 6 truffles fiasco was finally fixed, I got all caught up to day 10 and…. now there are no boxes to unpack. *sigh*

  27. I am on day ten now, after the last glitch. There is another one you cannot unpack boxes, they are supposed to be in the front but there is none

  28. Hi thegirlwhogames,

    I can’t unpack 4 boxes for Day 10 because there are no boxes there to unpack(the first task)! I wonder if other people have the same issue, too?

    It’s the same as the missing branch problem – argh! How frustrating!

  29. 😡😡another glitch! I was going to give up on this stupid quest, but when I saw they gave us 125 LPs, I thought I’d give it one more shot. 😡😡😡. I used 16 LPs to advance the “feeding of the chickens” and it doesn’t work!! It takes your LPs but it doesn’t recognize it as finished in the quest. Don’t waste your LPs.

  30. Did something Change because I only got 11 days to complete this quest but all the times and formatting is the same?

  31. I just finished the quest. How do I make it stop snowing? The weather machine has vanished from the park.

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