The Sims Freeplay- Guide to MidTown Café

Early Access to Beta Provided by EA/ Firemonkeys (Presented by EA Creator Network)

A brand new event is available from the Hot Simmerin’ Summer July 2022 update. MidTown Café is a new business venue where you can hire staff, upgrade equipment, and grow your café to be the most talked about business in the new map location, MidTown!

You must be level 27 or over to begin. This event will be available until you are ready to complete it so there is no rush!

How can I start my café? Build MidTown Terminal, you will find it next to the Children’s Store in Simtown:

Once built you will be able to access the café from the bus terminal and the tutorial with Barry Ista will begin:


At the café you can click on the menu button in the top left corner to view your progress and everything you need to know about MidTown Café, click here to see this in more detail

You can start shifts from here too, a shift lasts 4 hours and you can complete 2 in a 24 hour period:

What do I have to do? You will manage the Full of Beans Café by serving customers and fulfilling their orders with speedy service. Employ specialist staff and upgrade your café’s equipment to ensure all your customers’ needs are met. Customers will rate your service which then earns you rewards.

There are 2 types of customers:

  • Walk ins- these are regular customers who will walk in off the street and pay Café Credits when served 
  • Tourists- these arrive on buses and are part of Tour Groups so many arrive at once. They also pay in Café Credits but you will also earn Likes from these customers. You need to earn Likes to progress and unlock new equipment and prizes on the progress bar.

What are Café Credits used for? Café Credits are used to upgrade equipment, hire staff, send staff on training and pay their wages:

What are Likes used for? Likes unlock rewards on the progress tab in the Café Menu:

There are 3 types of tourists:

  • Influencers- they have blue timers above their head and if served before the blue timer turns to green you will earn bonus Likes
  • Moneybags- they have yellow timers above their head and if served before the yellow timer turns to green you will earn more Café Credit as they will give you a tip
  • Impatient- they have orange timers above their heads, these are shorter timers than the green one so you need to serve them first to avoid your staff getting stressed

Not all customers have these timers walk ins and some tourists will have the green timer which is the regular timer, if any of the timers run out before they are served they will become angry and cause stress to your staff.

How do I deal with impatient customers? Tap on them and select bump to move them to the front of the queue:

You can do this for any sim you want to serve first so if they have a green timer that will run out before someone else or if they are an influencer or moneybags type of customer you can bump them up to serve them before they lose their extra rewards.

What happens if customers get angry? Angry customers mean your staff will become stressed, a meter will appear above your staff members head when they start to become stressed:

If this meter gets full they will have a stress event:

If they have 2 stress events in 1 shift they may call in sick:

If they have 3 stress events in 1 shift they will quit:

How do I avoid stress events? You can click on a member of staff who is getting stressed and select ‘send on break’ Once they have finished dealing with the current customer they will head outside for some air, this will empty their meter. They will return to work when their meter is empty:

Staff will automatically take a stress break once they have a stress event

What happens if they quit? If a staff member quits you can hire them back at the end of the shift for Café Credits, it is cheaper to rehire than to hire a new member of staff:

How do I get to MidTown Café? You can click on the bus terminal in Simtown or from the active tasks tab:

All staff and customers are non playable sims so you can’t really control them apart from sending staff on breaks or bumping customers up the queue. This means you can bring 10 of your own sims to the café, they won’t be able to work at the café and serve customers however they can enjoy the surroundings but you cannot bring your sims to the café while a tour is going on.

Watch my Guide to MidTown Café walkthrough video here


To start a tour you need to click on the Tour Bus Button in the top left corner under the Café Progress Button:

You will then get a pop up to select which tour you want to complete, tours can either be Easy, Challenging or Risky. You will always get the Easy option but then the other will be a harder option so either Challenging or Risky.

Harder Tours have more tourists and more likely to have moneybags, influencers or impatient tourists but shorter queue times so you can earn more rewards but you need to be more efficient when serving them to avoid stress to your staff by bumping certain sims to the top of the queue:

You can complete 4 tours a shift and a shift lasts 4 hours, between each tour there is a cool down period of up to an hour.

Serving Tourists is the only way to earn Likes to progress in this event and unlock rewards

MidTown Café Menu

Tab 1: Reward Progress & Café Issues

Reward Progress Bar- there are 45 levels to complete to fully upgrade this café, prizes are unlocked by earning Likes which you earn by completing tours:

Some levels have Milestone Rewards, you need to complete these stages in the time limit to earn those items for free otherwise you will need to purchase them to continue:

It will cost Café Credits to purchase café equipment if you don’t complete in the time limit:

It will cost social points if you fail to reach any of the café upgrade milestones on time, you have to pay before you can even complete another shift. I really don’t like that this costs social points, not everyone has that many to spend on this and the fact you can’t even continue completing shifts until you pay it doesn’t seem fair:


The table below shows all the levels you need to complete, the rewards you earn for each level and how many likes are needed to unlock these rewards. You can also see the time limit to reach certain milestones as well as the cost if you fail to complete in time:

1 Toaster 5 1 day Toaster- 255 Café Credits
Toaster Specialist & Toast
2 S1,000 35 3 days to reach level 5
3 Chai Lattes 65 3 days to reach level 5
4 Cheese Toast 105 3 days to reach level 5
1LP & 1SP
5 Shake Maker 145 3 days Shake Maker- 340 Café Credits
Prize Pack- 45SP
Shake Specialist & Vanilla Shakes
Prize Pack
6 S2,000 185 4 days to reach level 10
7 2LP 235 4 days to reach level 10
8 Lattes 275 4 days to reach level 10
9 Chocolate Shakes 325 4 days to reach level 10
2LP & 2SP
10 Sandwich Display 395 4 days Sandwich Display- 850 Café Credits
Prize Pack- 60SP
Sandwich Specialist & Sandwiches
Prize Pack
11 Ham and Cheese Toast 465 6 days to reach level 15
12 3LP 590 6 days to reach level 15
13 Mochas 735 6 days to reach level 15
14 Rolls 860 6 days to reach level 15
3LP & 3SP
15 Pastry Display 1,085 6 days Pastry Display- 1,280 Café Credits
Prize Pack- 110SP
Pastry Specialist & Macarons
Prize Pack
16 Banana Shakes 1,310 7 days to reach level 20
17 Avocado Toast 1,560 7 days to reach level 20
18 Donuts 1,755 7 days to reach level 20
19 4LP 2,005 7 days to reach level 20
20 Focaccias & Café Upgrade 2,295 7 days Costs 25SP to proceed with event
Prize Pack
21 S5,000 2,520 7 days to reach level 25
22 Strawberry Shakes 2,810 7 days to reach level 25
23 S6,000 3,065 7 days to reach level 25
24 4LP 3,355 7 days to reach level 25
25 Cash Register & Danishes 3,715 7 days Cash Register- 3,750 Café Credits
Prize Pack- 180SP
Prize Pack
26 S7,000 4,035 9 days to reach level 30
27 5LP 4,355 9 days to reach level 30
28 S8,000 4,755 9 days to reach level 30
29 Bagels 5,115 9 days to reach level 30
5LP & 4SP
30 Salad Display 5,475 9 days Salad Display- 5,600 Café Credits
Prize Pack- 240SP
Salad Specialist & Green Salads
Prize Pack
31 S9,000 6,025 9 days to reach level 35
32 Kale Salads 6,750 9 days to reach level 35
33 5LP 7,475 9 days to reach level 35
34 S9,000 8,200 9 days to reach level 35
35 Croissants & Café Upgrade 8,925 9 days Costs 45SP to proceed with event
Prize Pack
36 Pasta Salads 9,585 18 days to reach level 45
S9,000 & 6SP
37 S9,000 10,450 18 days to reach level 45
6LP & 5SP
38 S9,000 11,170 18 days to reach level 45
6LP & 6SP
39 S10,000 11,890 18 days to reach level 45
6LP & 6SP
40 Potato Salads 12,755 18 days to reach level 45
S10,000, 7LP & 6SP
41 S10,000 13,535 18 days to reach level 45
7LP & 7SP
42 S10,000 14,315 18 days to reach level 45
8LP & 6SP
43 S10,000 15,095 18 days to reach level 45
8LP & 7SP
44 S10,000 15,875 18 days to reach level 45
8LP & 8SP
45 Café Upgrade 16,810 18 days Costs 60SP to finish the event
Prize Pack

I’ve unlocked a piece of equipment but it isn’t in my café, why? This will be added at the end of the shift:

Café Upgrades are also completed after the shift

Café Issues– underneath the progress bar you can see any issues that have occurred, this is usually due to a piece of equipment not being upgraded enough to fulfil customer requests or if a member of staff is unavailable or one hasn’t been hired to use a certain type of equipment:

You can also start shifts from this screen

Tab 2: Upgrading Equipment

Some progress rewards are Tour Requests, this mean a piece of equipment needs to be upgraded so you can make different items that customers want to buy, if you don’t upgrade your equipment you won’t earn as many Café Credits by completing tours:

In the table below you can find the upgrade costs for all the café equipment (they all cost Café Credits):

COFFEE MACHINE 319 372 425 452 510 578
TOASTER 383 446 459 510 612 694
SHAKE MAKER 1,020 1,047 1,156 1,360 1,632 2,394
SANDWICH DISPLAY 1,020 1,190 1,360 1,700 2,550 2,720
PASTRY DISPLAY 2,400 2,520 2,720 4,400 4,800 5,120
CASH REGISTER 6,750 8,663 9,000 11,250
SALAD DISPLAY 6,300 7,350 8,400 10,500 12,600 13,440

This table explains how many Café Credits (CC) you will earn from the customers with each upgrade, I haven’t included items in this table if they make the same amount of Café Credits as the previous level, for example, at level 2 with the coffee machine you still sell Coffee for 1CC, but it is included in level 3 as you earn 2CC.

COFFEE MACHINE Coffee- 1CC Chai Latte- 2CC Coffee- 2CC Latte- 4CC Coffee- 3CC
Chai Latte- 4CC
Mocha- 6CC Coffee- 4CC
Chai Latte- 5CC
Chai Latte- 3CC Latte- 5CC Latte- 6CC
Mocha- 7CC
TOASTER Toast- 2CC Cheese Toast- 3CC Toast- 3CC Ham and Cheese Toast- 4CC Toast-4CC
Cheese Toast- 5CC
Avocado Toast- 6CC Toast- 5CC
Cheese Toast- 6CC
Cheese Toast- 4CC Ham and Cheese Toast- 5CC Ham and Cheese Toast- 6CC
Avocado Toast- 7CC
SHAKE MAKER Vanilla Shake- 2CC Chocolate Shake- 3C Vanilla Shake- 3CC Banana Shake- 5CC Vanilla Shake- 4CC
Chocolate Shake- 5CC
Strawberry Shake- 7CC Vanilla Shake- 5CC
Chocolate Shake- 6CC
Chocolate Shake- 4CC Banana Shake- 6CC Banana Shake- 7CC
Strawberry Shake- 8CC
SANDWICH DISPLAY Sandwich- 3CC Roll- 4CC Sandwich- 4CC Focaccia- 6CC Sandwich- 5CC
Roll- 6CC
Bagel- 8CC Sandwich-6CC
Roll- 7CC
Roll- 5CC Focaccia- 7CC Focaccia- 8CC
Bagel- 9CC
PASTRY DISPLAY Macaron- 4CC Donut- 5CC Macaron- 5CC Danish- 7CC Macaron- 6CC
Donut- 7CC
Croissant- 9CC Macaron- 7CC
Donut- 8CC
Donut- 6CC Danish- 8CC Danish- 9CC
Croissant- 10CC
faster payment
2 seconds
faster payment
2 seconds
faster payment
3 seconds
faster payment
SALAD DISPLAY Green Salad- 5 CC Kale Salad- 6CC Green Salad- 6CC Pasta Salad- 8CC Green Salad- 7CC
Kale Salad- 8CC
Potato Salad- 10CC Green Salad- 8CC
Kale Salad- 9CC
Kale Salad- 7CC Pasta Salad- 9CC Pasta Salad- 10CC
Potato Salad- 11CC

Your equipment and benchtops can both be customised to fit the theme of your café. Under the upgrading equipment tab you can click on the build/buy button on each item to change the colour of the equipment and under decor on the same tab you can change the benchtops from walnut to pine (or any of the other designs once you have unlocked them in this event):

Also under decor you can edit the queue markers, if you don’t want queue markers you can also remove them:

I love that you can edit all the café items, you can also edit the whole cafe building and make it look exactly as you want it, you can really make this place into your café rather than it being a standard business.

Tab 3: Staff Management

From this tab you can manage and hire staff.

Manage: Every shift they work they will gain XP but lose happiness. Once they earn enough XP they will be able to complete training to level up and earn perks:

  • Faster ordering processing
  • Slower stress gain
  • Recover faster when on a break
  • Greater stress tolerance

Clicking on the up arrow on a member of staff on the manage tab shows you all the staff levels and the perks they can unlock

    • Level 1– no perks
    • Level 2Faster ordering processing (5 seconds faster)
    • Level 3Slower stress gain (5% slower)
    • Level 4– Recover faster when on a break (5% faster)
    • Level 5Greater stress tolerance (can handle 4 stress events, rather than 3 before quitting)
    • Level 6Faster ordering processing (10 seconds faster)
    • Level 7Slower stress gain (10% slower)
    • Level 8– Recover faster when on a break (10% faster)
    • Level 9Greater stress tolerance (can handle 5 stress events before quitting)
    • Level 10Faster ordering processing (15 seconds faster)

Once their happiness gets too low they will call in sick and will be unavailable for 3 hours. To avoid this you can select ‘time off’ on that member of staff in the Manage tab and they will take time off for 45 minutes, during this time they will be unable to work but once they return their happiness will be full again. If they call in sick due to low happiness they will also have full happiness when they return.

Stress is no good for your staff! We talked about this earlier in this post, click here to read about it

Hire: Under the hire tab you can see all applicants, the list will refresh every 24 hours so if you don’t see anyone suitable you can wait for a new set of applicants.

  • You can see under their image what level they are on, higher level sims will cost more to hire. 
  • Staff are paid with Café Credits so you can see in the wages section how much they will cost per shift.
  • Next to this you can see their happiness level, happier sims can go longer before needing time off so they will cost more to hire: 

Every piece of equipment in your café will have a specialist. For the coffee machine it is your barista, for the sandwich display it is your sandwich specialist etc. Only specialists can use their perks on their assigned equipment so a barista can use the sandwich display, they just won’t earn any perks. You can see on the image below all the symbols for the different specialists:

You can hire a Temp with social points, they are a special staff type that has all the perks for all equipment. They also don’t get stressed but they only work one shift:

Managers: Managers can be purchased with real money to help you complete the café, they will earn you more Café Credits per tour and shift but they won’t help to earn Likes:

You can also purchase credit packs with social points:

Upgrading MidTown Café

At Levels 20, 35 and 45 you will unlock visual changes to the area of MidTown where the café is located. You will start with an area that looks rundown with not a lot going on and as you improve the café with each upgrade the landscape changes and more people hear about the area until you reach level 45 and you have a bright busy MidTown due to the café’s success!

Level 20: As well as the visual changes of art on the walls and shops opening up, the building next to the café has been demolished so you can increase the size of the café:

Level 35: The second building next to the café has also been demolished giving you a 12×24 grid to build on! You can completely customise your café and make it look exactly how you want:

Level 45: The café is complete and MidTown looks incredible!

If you don’t manage to reach one of these upgrade milestones in the time limit you will have to pay social points to progress in this event, see more information here

Customising your Café

My favourite thing about this event is that you can make the café your own by completing customising it, once you reach level 35 you will have the whole 12×24 grid to build on using all your buy mode items and build features! There are a few things you can’t move which are the benchtops, café equipment and 2 single doors as if you messed with these your café wouldn’t be able to function but everything else can be moved and designed to suit your style!

Once you complete the café you can still complete shifts to earn Café Credits, these can then be used to build and buy items for your café as all home store items at the café will now cost Café Credits rather than other currency:

Any items you buy with Café Credits cannot be stored and placed in a house, they can only be used in the café

Watch My Café Tour here:


When you reach milestone levels you also earn buy mode prizes to use in your café and your sims houses.

Level 5

Kitchen Section: Steel (S172,000) and White (18SP) Milkshake Makers

Silver (S265,000) Black (S320,000) Blue (30LP) and Red (25SP) Café Coffee Machines

Level 10

Countertops Section: Walnut (S350,000) Pine (30LP) and Black (30SP) Sandwich Displays

Dining Room Section: Bronze (S26,000) and Rose Gold (3LP) Gaudy Stools

Oak (S105,000) Maple (S115,000) Walnut (10LP) and Pine (9SP) Slatted Glass Tables

Level 15

Countertops Section: Black Café Corner (5LP) Black Café Counter (7SP) and Pine Food Cabinet (35SP)

Decorations Section: Bronze (S59,000) Silver (S69,000) Rose Gold (6LP) and Black (5SP) Coffee Syrups

Black (S72,500) Blue (S80,000) Red (7LP) and Tan (6SP) Takeaway Cups

Level 20

Kitchen Section: Black (S31,000) Blue (S35,500) Pink (3LP) and Yellow (2SP) Macaron Jars

Walnut (S47,000) Black (S57,000) Oak (5LP) and Ash (4SP) Sliced Fruit Trays

Dining Room Section: Blue (S28,000) and Black (2SP) Gaudy Stools

Walnut (S78,800) Black (S86,500) Oak (8LP) and Ash (7SP) Pallet Dining Tables

Level 25

Kitchen Section: Bronze (S50,000) Silver (S60,000) Pink (5LP) and Black (4SP) Coffee Knock Boxes

Bronze (S68,000) Silver (S78,500) Rose Gold (6LP) and Black (5SP) Siphon Coffee Makers

Countertops Section: Pine Register (15LP)

Decorations Section: Oak (S45,000) Black (S55,000) Pine (4LP) and Ash (3SP) Coffee Bean Pictures

Level 30

Kitchen Section: Bronze (S115,000) Silver (S125,000) Rose Gold (14LP) and Black (10SP) Coffee Grinders

Lighting Section: Backlit Black (S23,000) Beige (S33,000) Green (2LP) and Brown (1SP) Wall Signs

Lit Bronze (S62,000) Silver (S72,000) Rose Gold (6LP) and Black (5SP) Menu Boards

Outdoor Furniture Section: Bronze (S56,500) Silver (S61,000) Rose Gold (5LP) and Black (4SP) Public Bins

Level 35

Countertops Section: White (S160,000) Black (S185,000) Grey (20LP) and Pine (14SP) Panel Registers

Black (S50,000) White (S55,000) Grey (5LP) Pine (5SP) Panel Counter

Black (S50,000) White (S55,000) Grey (5LP) Pine (5SP) Panel Corner

Bronze (S150,000) Steel (S160,000) Rose Gold (15LP) Black (14SP) Service Counters

Level 45

Kitchen Section: White (S128,000) Black (S132,000) Silver (15LP) and Red (11SP) Drinks Fridges

Gold Espresso Machine (25LP)

Decorations Section: Tan (S35,000) Black (S44,000) Brown (4LP) and Green (3SP) Coffee Bean Bag

Tan (S94,500) Black (S105,000) Brown (9LP) and Green (8SP) Coffee Bean Bags

Café outfits, shoes and hairstyles for female and male adult sims

If you don’t complete the milestones on time to unlock these prize packs you can purchase them from the café progress menu with social points

Watch my Guide to MidTown Café here:


Buy Me a Coffee at


85 thoughts on “The Sims Freeplay- Guide to MidTown Café

  1. It looks like a lot of this event is on timers. I didn’t see any info regarding the timing of starting this event. Must this event be started right when it is released so as not to get behind on the first timer, like influence island or SIM chase, or can it be started at some point in the future, like downtown developers and SIM springs? Hopefully it’s the latter because it looks like it’s going to take a lot of time and organization to complete without having to pay fines to move forward, and it would be great if it could be started when it can be worked into our real lives. After all the glitches in Sandy Suburbs, I’m holding off on starting Palm Promenade until any bugs with it have been fixed, and since this event is new, hopefully there won’t be issues with it as well.

    • Sorry I have added this information to the post now, you don’t need to start it straight away so it is like a downtown developer event or sim springs. The timer will begin when you start the tutorial so once the bus terminal is built.

  2. Hi!
    Thanks for the amazingly detailed info as always!
    I imagine the time limits given in your table for reaching the next milestone level start from the previous milestone and not the beginning of the event?
    I think I’m going to keep this and the Palm Promenade events for the winter. I’m trying to enjoy my summer here! lol

  3. is it possible to play this event very slowly, miss every deadline, and still get the prizes (i’m willing to save up SP to pay for the prize packs)? There’s no way i can do all that they are asking with a full-time job in the real world. Is it like Sim Springs where you snooze you lose or is there hope for me?

  4. When you add up all the timers, it last for more than two months. Does this need to be done in one go, or can you build in pauses?

    • Ideally it needs to be completed at once as you have all the time limits but if you aren’t bothered about not earning prize packs and having to pay to continue then you can take as long as you want to complete this.

  5. Hi, thanks so much for the detailed info, as always. Do you know if you can replace the specialists with other specialists? Also how many specialists can you have at one time?

    • You’re welcome! There doesn’t seem to be a limit on how many specialists you can have but only 6 of them can work at a time and unless one is taking time off or off sick it will always be the specialist that has the highest level for that piece of equipment. You also can’t fire staff but if you did want to replace them with someone else full time you could make them stressed until they quit.

    • Please, why I cannot to change color in my pastry display?
      I’m in 17 level, I unlocked it and fully upgraded it but still cannot change it !
      Why? It’s so annoying because Is not available this option !

  6. Too much is happening in sims free play at the same time. The palm promenade event, the cafe event and soon coming live event. Palm promenade event has already used up most of my simoleans. I’m not sure about the cafe event. I am quite reluctant to start it. I hope it is not like those dinner rush kinda game

    • It’s not like those games, you don’t serve the customers yourself it is automatic. You just need to bump up certain customers to the front of the queue and keep your staff happy.
      You also don’t need to start this any time soon, it will be in the game until you are ready to start it.

    • Yes, the palm promenade event has used up all my simoleans too, and I can’t finish it, And it was so not worth it! I started midtown cafe but I don’t know what’s going on, the tutorial was lame, also the shift finished overnight and I didn’t get the chance to complete it.

      • I hired a member of staff but not sure how they start work? They aren’t coming up

      • When you click start shift they will arrive automatically but you can only have one specialist on a piece of equipment so if you have two baristas you can only have one of them at work.

  7. Is there a way to fire an additional barista that you hired? I didn’t know what I was doing and I thought I could have two working at once. I figured out that I couldn’t but now I can’t get rid of the second one…

  8. I love it so much! Gonna make my sims a nice café with all the decor from the coffee shop template from another event. Thank you very much for all the useful information!

  9. Is paying w real $ for assistant/mgr/dir worth it? Are they there just for 1 shift or for entire event until we complete 45 levels?

  10. Hey! Is it possible to skip to the next day with SP, LP,… or do we have to wait until the next day? And if I miss playing one day is that gonna have a an impact I can‘t revise with SP, LP or else? Because this summer I might have no internet on some days and I don#t want to start, if I may miss a lot of things.

  11. I’m not sure I understand the whole hiring extra staff. Why can’t two of the same specialists work at the same time? The same staff member works each shift. For exploring, what’s the point of hiring another toaster specialist when I’m only able to use the same girl each shift?

    • The extra staff would only be useful if you wanted to complete a shift while another member is taking time off or off sick, you could cope without them. But if you had a low level staff member and you saved up enough credits to hire someone with a higher starting level you might still want to hire them and keep your old staff member as back up.

  12. Thank you for everything you do for us Sims players! I have a quick question, are we able to go into other shops or live in Mid town?

  13. Hi, thanks so much for your detailed breakdown. I found that when I paid for updating the equipment nothing happens. Only when I click update and pay a second time does it update. I contacted the support team but the person who replied doesn’t seem to know the game. They gave me lifepoints ‘to progress in the game’ but of course LPs are not helpful at the cafe. I run out of coins very quickly like this and it means I can’t always update the equipment before the next shift. Do you think it makes a difference if you update equipment during or after a shift?

    • That is strange! They did increase the amount of cafe credits needed to purchase upgrades a few days after you posted so it will now cost double what it did before so maybe this is why you had this issue unless you are still having this problem now?

  14. Is there any advantage to having all of the managers? Do they all do the same thing? And if you hire all three of them do all three of them appear at the store at the same time?

    • Having all 3 managers will earn you more credits than having 1 or none but they don’t do anything else other than earn credits and they won’t actually appear at your cafe.

  15. Hey ! I’ve got a problem with the milkshake machine.. I can’t buy it (and I unlocked it). I’ve got only an “ok” appearing on my screen when I try to buy it..

  16. What happens if at the end of the shift you don’t have enough money to pay their wages (say, if you spent all the credits you had on upgrades), do the wages get added on to the next shift or does something bad happen?

  17. Thank you for this very helpful post. I’m enjoying this event but I’m having an issue where I’m charged for attempting to upgrade my café equipment but I don’t get the upgrade unless I buy it again. So I need to pay twice to get my upgrades. I brought this issue to Firemonkeys support but they didn’t seem interested in fixing the issue, only to say that they can’t compensate me unless I buy SP packs. I’m going to try with them again I guess, my question to you is if you have heard anyone else having this issue? If it’s a bug, do you think there’s any chance they’ll be able to fix it before it’s too late to finish the event within the time limit? I don’t know how long bug fixing usually takes, so I’m feeling a bit discouraged. :/

    • I have heard of a few people having this issue. They did increase the amount of cafe credits needed to purchase upgrades not long after you posted so it will now cost double what it did before so maybe this is why you had this issue unless you are still having this problem now?

  18. I reached a milestone that allowed for upgrading the coffee machine to level 4 during a shift. I clicked on the upgrade option and the cafe credits went down but I didn’t receive the upgrade then or after the shift ended. I had to upgrade and pay again. I am concerned I’m now very short on credits for when the next upgrade is due. Also, with the prize pack of 3 star items, it didn’t seem to make any difference adding them in the cafe. Are they not to be used there?

    • That is strange, a few people have said they have had this issue, are you still having it now?
      The prize pack items are for use at your houses in simtown, they won’t add any extra functions to your cafe.

  19. I accidentally hired another barista. Is there a way to remove her. She is physically not present and is not serving or anything. Her wages have become a burden. What can I do?

  20. Ok so I think I found a huge glitch…I am like level 11 and I don’t know when it changed, but it was very recently, but now when I need double the amount to upgrade my equipment, like it didn’t have that an hr ago! I can’t afford a 1000+ Cafe credits to get to level 3 of shake, like am I missing something? It was at 600, and that’s the same for everything I’ve unlocked so far (up to sandwich) everything doubled in cc…help please!

  21. I think your table of how much cafe credits it costs to upgrade equipment is incorrect. Currently my game is telling to to upgrade to level 4 of the coffee maker is 425 cafe credits and the shake maker to level 2 is 1020 cafe credits. It’ll be nearly to get that number of credits in time even playing constantly.

    • It wasn’t incorrect when created, there was an update today and the amounts have increased, I’m waiting on confirmation that this was meant to happen before I update the table.

      • Wow ok, thats a lot of credits to get tbh, and they didn’t even increase the amount we get so it’d be easier to collect, I don’t think I can meet the milestones in time if I have to keep upgrading my equipment, paying for salaries, hiring future employees, paying for training, etc…I would buy some but don’t have enough sp and honestly the highest amount to buy isn’t even enough to upgrade shakes lol…idk sorry about rant…

    • Yes I’m facing the same issue. The shake maker upgrade to level 2 is 1020 cafe credits but it was showing 600 credits earlier(same as that mentioned in the blog). How could it change showing 600cc earlier and suddenly changing to 1020cc. It happened for all the other cafe equipment.

  22. What happens if I don’t hire a new specialist for each new position? Can my cafe still work? Those big salaries are killing me lol…

    • If you don’t hire a specialist you won’t earn as much cafe credits from tours as you won’t have all the items they want to buy but it isn’t the end of the world if you can’t afford another specialist for a while.

  23. What happens, if you do not earn enough during a shift to pay all the staff’s wages? Will they quit?

    • You can’t have more than one of each specialist working at the cafe at the same time, the other barista will just be a spare for when your main barista is off sick or taking time off.

  24. Hi. Thanks for the detailed information its much appreciated. I have a question. A member of staff has suffered more than 3 stress events in 5 consecutive shifts but hasn’t quit yet. I thought they quit after 3 🤔

      • Actually, it may take a while to get someone to quit. I’ve purposely made numerous staff quit, but only after days upon days of constant stress. For instance, Philip is a level 5 Pastry Specialist and I’ve been trying to get him to quit for 2 days already. I purposely give him all the angry customers and never send him on break. He’s had least 8 full stress events per shift and he still chooses to remain employed, nor has he ever called in sick. This has happened to many of my staff. The algorithm is weird. Sometimes they easily quit and sometimes they are very resistant. They do eventually quit though.

      • Thanks but my sim has had 3 stress events in one shift and then they had another 3 stress events in the next shift and then another 3 in the following shift etc. There happiness is at its lowest but they still hasn’t quit.

      • The timing of shifts is really strange. Supposed to be able to do 2 in 24 hours but I have to wait until 5 pm for the first shift. That means the second one runs into nighttime when I’m asleep. I’m not going to wake up every hour to accept tours.

        I did only 1 shift once and was able to start earlier the next day and get 2 shifts in. But today I’m back to waiting until 5 pm. It’s hard to meet the deadlines when you can’t do 2 shifts.

  25. Hi, do you know what happens if I don’t have enough cafe credits to pay my staff’s wages at the end of a shift?

  26. hi! i can only use two workers per shift(i have 5 hired). even if they are all free and no one is on time off they will still only send two workers and i don’t know how to add more, or is it not possible?

  27. My cafe credits to upgrade equipment is way more than what’s listed here. My first upgrade to my coffee machine was over 300, the same for the toaster, I just unlocked the shake maker yesterday. To upgrade it for the first time it says it will cost 1,020 cafe credits. Any idea why mine is so much more expensive?

    Thank you! I love your guides, btw! Every time there is an update or event I immediately come here! 🙂

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