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The Girl Who Games

living for the next update

FAQ/ HELP

Please read this post before asking, it takes up a lot of my time replying to questions I have already answered, that time could be used for creating new posts instead!

IF YOU CANNOT FIND THE ANSWER HERE PLEASE TRY LOOKING FOR THE POST THAT IS RELATED TO YOUR ISSUE BEFORE JUST POSTING HERE AS MOST OF THE ANSWERS CAN BE FOUND IN THE POSTS:

All Sims Freeplay Posts can be found listed here


If you are having technical difficulties with your game (for example: my quest has disappeared without me finishing it) you can ask me for advice first but I am unable to fix technical issues so please visit the following to get support from the makers of the game:

The Sims Freeplay (read this post on how to contact them)

The Simpsons Tapped Out

Fashion, Bakery and Restaurant Story


Frequently Asked Questions

The Sims Freeplay

Frequently Asked Questions about Main Quests

I have missed a main quest! Why can’t I start it yet?
You cannot miss main quests they have to be completed in order. You need to complete all previous quests (list can be found here)

Can I complete a main quest even though I am passed the level it unlocks at?
Yes, it will start automatically once previous quests have been completed

What happens if I don’t complete in the time limit, can I still finish a main quest?
Yes you have to finish it before you can move onto the next quest

I didn’t complete in the time limit, can I restart the quest?
No, you cannot redo quests

Can I still get the prize if I don’t complete in the time limit?
No, the only way to get the limited time prizes is by completing the quest in the time limit

I don’t like a quest I am on! Can I just skip it?
No, you have to complete the quest before you can move onto the next one

Why are there two versions of some quests?
Some quests have two versions, as when the makers have updated the times for quests they haven’t updated them on all devices so some players still get the old times

What do you mean when you say a goal can be started early?
Any goal that you can normally do can be started early because you will have access to it and any goal that you can’t normally do you will have to wait until you get the goal to be able to complete it
The tip with this method is to put the sim doing that action early in a different house that you cannot go to until you get that goal or it will not work

Some times are slightly different on my game, why is this?

Times may vary depending on the star rating of the item you are using, as the higher star rating an item has the quicker you will complete a goal

Some times are really off/ different goals show for me, why is this?

This will be because the quest has been updated recently, I try my best to keep these posts up to date but it is difficult as I cannot redo every quest each time the game is updated. If you notice any changes please let me know so I can update the post

Why do blue footprints appear when I try to use an item?
Blue footprints appear when your sim cannot access an item you want them to use, you need to either rotate the item or move an item that has been placed in front of it so they can use it

Bread Winner FAQs

I don’t get the option to watch SimChef on tv, why?
You will not get the option until you get the goal when the quest starts

Why can’t I buy a toaster?
You need to place a toaster on a counter or table, it won’t let you buy it if you try to put it on the floor

I can’t make cheese on toast, why?
You need to have a stove and a toaster in your house to be able to make cheese on toast

How do I invite a sim over?

Click on the whistle next to a sim who isn’t busy on the simtracker, this post explains more about the simtracker

I can’t cook burgers why?
You need one sim to cook until they reach level 2 in cooking to unlock the burgers, if you use the same sim to cook for each cooking goal in this quest they will reach level 2 by the time you need to cook the burgers

Where can I find the chopping boards?
You need to complete the cooking hobby for the first time to unlock the chopping boards, they can then be found in the kitchen section of buy mode

Love is in the Air FAQs

How do I get two sims in a house?
Click on the whistle next to a sim who isn’t busy on the simtracker

Why can’t my sim kiss another sim on the cheek?
You have probably been romantic too many times, you need to be dating to get this interaction, if they are already partners you won’t be able to do this task. To get around this you need a sim to be romantic to a different sim until they are dating so you can complete this goal

How do I send a sim home?
Click on the house with the arrow in it button next to a sim who isn’t busy on the simtracker

I can’t be romantic, why?
You cannot be romantic until you get the goal in this quest to be romantic

Two and a Half Sims FAQs

I can’t place the magazines in my house, why?
You need to put them on a table or counter, you cannot place them on the floor

My sims won’t read the magazine, help!
Do blue footprints appear? Blue footprints appear when your sim cannot access an item you want them to use, you need to either rotate the item or move an item that has been placed in front of it so they can use it

I can’t afford the childrens store, how can I earn more simoleons?
This post may help

Can I build the childrens store early?
No, you cannot build the childrens store until you get the goal in this quest

Why can’t I add a baby?
A crib needs to be placed in the house of a married couple, only married couples can have babies

How many babies can a couple have?
They can have 2 children as only 4 sims can live in a house at one time

How do babies go to the toilet?
They will go in their diaper when they are ready, then you can change their diaper to increase their hygiene

Ocean View Estate FAQs

I can’t place the magazines in my house, why?
You need to put them on a table or counter, you cannot place them on the floor

I have played the sims on a computer but it doesn’t complete the goal, why?
Are you sure you are playing the sims, not sim city?

How do I send my sim to the park?
Go to the park and click on the whistle next to a sim who isn’t busy on the simtracker,  this post explains more about the simtracker

I can’t afford the real estate agency, how can I earn more simoleons?
This post may help

Can I build the real estate agency early?
No, you cannot build the real estate agency until you get the goal in this quest

How do I give my sim a job?
Give this post a read

Mysterious Island FAQs

How do I download bridge schematics on a computer?
Buy a computer in the game and select the option

I can’t afford the mysterious bridge, how can I earn more simoleons?
This post may help

Can I build the bridge early?
No, you cannot build the bridge until you get the goal in this quest

Why haven’t you posted about monuments yet?
I am still in the process of building all the monuments on the island but as soon as I have I will create a post- I haven’t forgotten, it just takes a while to get the rare items!

My game is stuck on level 10, why is this?
Once you reach level 10 your game needs to download additional content, this link explains what it is but it doesn’t say how to do it, I’m guessing your game should do it automatically. If you still can’t progress you may need to contact the makers to see if they can fix this for you.

Raiders of the Lost Artifacts FAQs

How do I visit the island?
Click on the mysterious island bridge, this will take you to the island

I cannot find the third artifact, where do you find them?
You get them by random, by baking, gardening and using objects, I cannot tell you where to find them as any action can give you one. Try planting peppers or any other action that takes seconds to try and get it quickly

How long does it take to upgrade the riches of terra?
Go to the island and click on it and select upgrade and it will complete straightaway

Why haven’t you posted about monuments yet?
I am still in the process of building all the monuments on the island but as soon as I have I will create a post- I haven’t forgotten, it just takes a while to get the rare items!

My game is stuck on level 10, why is this?
Once you reach level 10 your game needs to download additional content, this link explains what it is but it doesn’t say how to do it, I’m guessing your game should do it automatically. If you still can’t progress you may need to contact the makers to see if they can fix this for you

Need for Steed FAQs

Where can I find a telescope?
You need to buy one from the promotions r us store

I don’t have the promotions r us store yet, can I get the telescope without it?
No, unfortunately you will have to build the store to progress in this quest

How do I place the telescope in my house once I have brought it from the promotions r us store?
You can find it in your inventory under career and hobby items

I can’t afford the stables, how can I earn more simoleons?
This post may help

Can I build the stables early?
No, you cannot build the stables until you get the goal in this quest

No exclamation marks appear above items to clean up, what should I do?
Just click on items when a sim is there and it will come up with options on the things that need clearing

Can I have more than 4 sims cleaning the mess up at the stables?
Yes, you can have up to 10 sims at a place so 8 sims can clear the 8 items at the same time

How do I practice brushing another sim?
Select the interaction between two sims

My game says there is something under construction when I try to repair a stable, what do I do?
Firstly you need to read the pop up as it tells you exactly what is under construction, once you have go there and click on it to finish building, then you will be able to repair the stable (it will be something you have built previously but probably just haven’t clicked to finish building yet!)

Quest for Toddlers FAQs

I have missed this quest! Why can’t I start it yet?
You cannot miss main quests they have to be completed in order. You need to complete all previous quests (list can be found here)and reach level 12 before you can start this quest

Can I complete this quest even though I am passed level 12?
Yes, you just need to complete all previous quests then this quest will start automatically

I have watched a documentary but it hasn’t completed the goal, why?
You will not be able to complete this goal until you get the goal when the quest starts

Its All Going Swimmingly FAQs

I can’t afford the swim center, how can I earn more simoleons?
This post may help

Can I build the swim center early?
No, you cannot build the swim center until you get the goal in this quest

How do I send my sim to the swim center?
Go to the swim center and click on the whistle next to a sim who isn’t busy on the simtracker

How long does supervise in a lifeguard chair take to complete?
It will complete straightaway

Can you still get swimsuits if you don’t complete in time? If you can, where can you find them?
Yes you can, build the costume and swim store then you will find them in your wardrobe

Hidden Unicorn FAQs

Which is the unicorn jumping gate?
This is the arena at the stables that is not next to the other two gates

How do I bake rocky road?
Click on a stove and select baking and find rocky road

Does it matter if the rocky road burns?
No it will still complete the goal

My game says there is something under construction when I try to repair the gate, what do I do?
Firstly you need to read the pop up as it tells you exactly what is under construction, once you have go there and click on it to finish building, then you will be able to repair the gate (it will be something you have built previously but probably just haven’t clicked to finish building yet!)

Can I fix the showjumping gate early?
No, you cannot fix the showjumping gate until you get the goal in this quest

In Da Clubhouse FAQs

Why won’t the goal take a catnap complete?
Try using the toddler bed that can be brought from the toddler section

How do I send my toddler to the swim center?
Go to the swim center and click on the whistle next to a toddler who isn’t busy on the simtracker

What is the magic castle?
The playhouse that is to the left at the swim center

How do I feed my toddler a snack?
You need an adult sim to select the interaction on a toddler

Does the cat stay at the swim center once the quest is complete?
No, it will disappear

Where are the dancing trees?
At the swim center

Does the adult need to clean up all the pee puddles?
No, just one

Preparing for Preteens FAQs

I can’t afford simtown elementary, how can I earn more simoleons?
This post may help

Can I build the elementary school early?
No, you cannot build the elementary school until you get the goal in this quest

I already have one of the items it wants me to buy in this quest, will I have to buy them again?
Yes you will do, but don’t buy them before you get the goal

How do I make cheese on toast?
Select cooking on a stove, make sure you have a toaster at that house to use or you will not be able to make cheese on toast

I have played the sims on a computer but it doesn’t complete the goal, why?
Are you sure you are playing the sims, not sim city?

Sous Judgemental FAQs

I can’t afford the restaurant, how can I earn more simoleons?
This post may help

Can I build the restaurant early?
No, you cannot build the restaurant until you get the goal in this quest

How do I taste the Grouchs special dish?
Click on the Grouch and select the option

How do I cook a dish for Wumples?
Click on a stove and select cooking, pick the dish (cheese on toast is the quickest but you will need a toaster) wait for it to be cooked and then click on the bubble that appears above your sims head when the dish is ready

How do I serve the food?
Click on the plates and select the option

I cannot find Wumples/Santa/Grouch! What should I do?
Firstly restart your device then try looking around all your houses in simtown for them, they have got to be somewhere!

Pizza is locked, how do I cook it?
Your sim needs to be level 2 at cooking and have a microwave at that house

I cannot make the quiche, it is greyed out, why?
Your sim needs to be level 4 at cooking and have a 2 star fridge and stove

How do I give the mud pie to the Grouch? It disappeared!
You don’t see the mud pie, just click on the Grouch and select the option to give mudpie

My game says there is something under construction when I try to open the front door, what do I do?
Firstly you need to read the pop up as it tells you exactly what is under construction, once you have go there and click on it to finish building, then you will be able to open the front door to the restaurant (it will be something you have built previously but probably just haven’t clicked to finish building yet!)

An Alien Concept: Weather Machine FAQs

How do I send my sim to the park?
Go to the park and click on the whistle next to a sim who isn’t busy on the simtracker

How do I become friends with the alien?
Be nice to Osiris until your sim becomes friends with him, do this again to become best friends when you get that goal

I have spent S16,000 on items but the goal will not complete, why?
Make sure you are just buying items from the electronics section of buy mode

How do I negotiate with a sim eating plant?
You need to grow lettuce until it turns into a sim eating plant then when it has you will be able to negotiate with it

How do I get my sims to woohoo?
You need two sims who are partners to be able to get this interaction

I already have a world globe, do I have to buy another one?
Yes you do or you cannot complete this quest

I don’t have a stereo, where can I find one?
You can buy one from the electronics section

Multi Story Renovations FAQs

I can’t afford the community center, how can I earn more simoleons?
This post may help

Can I build the community center early?
No, you cannot build the community center until you get the goal in this quest

The game says I have to complete the multi story renovations quest to be able to build the community center, what is the problem?
There is no problem,  you have to start the multi story quest and the first goal is to build the community center so you cannot build it until you get that first goal in the quest

How do I send my sim to the community center?
Go to the community center and click on the whistle next to a sim who isn’t busy on the simtracker

I don’t understand what you mean when you say you can do both call the home store/ hotline goals at once to save time?
This goal appears twice so it is like being able to start a goal early that you have access to (read the question below if you don’t understand this) to do this you need two sims and two different houses:
1- When you get the goal to call home store you can set sim 1 to do the task
2- In a different house which you need to stay away from until you get the second goal you can have sim 2 also do the task
3- When sim 1 is done you complete the goal the first time
4- Wait until you get the goal again to call home store and you can go to sim 2 to complete it straight away!

Does it matter if the banana bread burns? Will the goal still complete?
The goal will still complete even if it causes a fire

I crafted the 1st set of woodworking items before I got the task to, my game now won’t complete the goal, what should I do?
You will need to find the next 3 items in the second row to complete this goal

I completed the quest but I cannot place stairs, why?
Firstly make sure you have rooms upstairs and also give this post a read, it explains how to add stairs to a house

Higher Education FAQs

I can’t afford the town hall, how can I earn more simoleons?
This post may help

Can I build the town hall early?
Yes you can

How do I give my sim a job?
Give this post a read

Can I use a BBQ at my house to cook pulled pork instead of the park?
Yes you can

I have completed this quest but it will not allow me to enrol my teen sim at high school, why?
You need to build the high school in sim town first

Pirate and His Goddess FAQs

How do I visit the island?
Click on the mysterious island bridge, this will take you to the island

How do I call my sims to the community center?
Go to the community center and click on the whistle next to a sim who isn’t busy on the simtracker

Do I need a teen to complete this quest?
Yes, your teen has to complete most of the goals in this quest, these goals will not work with an adult

I cannot complete the goal to call a teen to the community center, I have done this but it won’t complete, why?
Are you sure you sent a teen and not a preteen, teenager is the stage after preteen

I can’t find the piano/podium/blackboard that I need to use, where are they?
They are at the community center, look at the picture in the post to see their location

I can’t find the option for powercord presentation, why?
You need to use the blackboard at the community center

Is the pirate always a male teen?
Yes

How do I send my teen to the park?
Go to the park and click on the whistle next to a teen who isn’t busy on the simtracker

What is the answer to the first riddle?
Purple

I can’t find the pirate, where is he?
At the stables

What is the answer to the second riddle?
Admin

Where is the ancient goddess I need to click on?
It is on the island, look at the picture in the post to see what it looks like

Does the pirate ever return?
He hasn’t so far but maybe he will one day!

Road To Fame FAQs

Help, all items are greyed out apart from the magazines! What should I do?
Buy the magazines again, this should allow you to access the rest of buy mode

Do I need a teen for this quest?
Yes, in this quest you complete the teen idol hobby for the first time so a teen is required to complete all the goals

Can I have more than one teen doing this at once?
No, only one teen can be the teen idol and complete this hobby at one time

I have done the task write 3 pieces of music but it will not complete, why?
You need to write 3 different pieces, you cannot just do the task 3 times

Why can’t I buy the microphone yet?
You need to find all 3 pieces of music on the keyboard, then all 3 on the bass guitar, then all 3 on the drum kit, then all 3 on the guitar and then you will be able to buy the microphone

I cannot find one of the pieces, what should I do?
Some take longer to get than others to find so just keep going, you will find them eventually!

Adulthood FAQs

How do I send my sim to the park?
Go to the park and click on the whistle next to a sim who isn’t busy on the simtracker

Do I need to use a teen for these tasks?
No, all can be done with an adult

How do I call a sim to the swim center?
Go to the swim center and click on the whistle next to a sim who isn’t busy on the simtracker

Do you have to clean up all the trash in the park or just one?
Just one

Seniors FAQs

Do I need the snow park to complete this quest?
Yes you do, you cannot complete the goal to visit the snow park without it
You cannot do this at a neighbours town, quest goals can only be completed in your town

How do I send my sim to the swim center?
Go to the swim center and click on the whistle next to a sim who isn’t busy on the simtracker

I don’t have the option to feed or investigate the pigeons, why?
Make sure you using an adult sim

How do I search garbage for a cupcake?
Kick over the trash can first then you will get the option

I can’t afford the bingo hall, how can I earn more simoleons?
This post may help

Can I build the bingo hall early?
No, you cannot build the bingo hall until you get the goal in this quest

How do I get 5 sims in a house?
Click on the whistle next to sims who aren’t busy on the simtracker from the house you want them at

How do I get my sims to woohoo?
You need two sims who are partners to be able to get this interaction

Bird Feeding FAQs

Does a senior have to complete these goals?
No, an adult can

I can’t place the magazines in my house, why?
You need to put them on a table or counter, you cannot place them on the floor

In Stitches FAQs

The life dreams and legacies is the next quest but I don’t want my sims to die, what should I do?
Stay on this quest, if you don’t complete this quest your sims will not age and die
You can stay on this quest for as long as you want

Does a senior have to complete these goals?

No, an adult can

How do I send my sim to the park?
Go to the park and click on the whistle next to a sim who isn’t busy on the simtracker

Pizza is locked, how do I cook it?
Your sim needs to be level 2 at cooking and have a microwave at that house

How do I give pizza to another sim?
Just click on a sim and select give pizza

How do I place an easel in my house once I have brought it from the promotions r us store?
You can find it in your inventory under career and hobby items

How many sims are needed to draw out a chess game?
You need two

I don’t get the option to draw out a chess game, why?
Are you using an adult sim and the chess board in the park?

Why don’t I have the option to high five another sim?
Your sims need to be friends to get this option

I don’t have a car or the car dealership built yet, can I get a car without it?
Yes you can build a house that comes with a car, these can be found in my House Guides Part One and Part Two

Life Dreams And Legacies FAQs

Frequently Asked Questions about Life Dreams has its own post, click here to read it

 

Frequently Asked Questions about Discovery Quests

What are discovery quests?

The list of discovery quests can be found here (this post also tells you how you start each discovery quest)

Why can’t I do a discovery quest yet?
You cannot do more than one discovery quest at the same time, if you are currently on another discovery quest you will not be able to do another one until that is completed

Can I do discovery quests at the same time as a main quest?
Yes you can

Do I have to do a discovery quest?
If you don’t start the quest you don’t have to do it at all but if you have already started it you need to complete it before you can move on to the next quest

I haven’t started a discovery quest yet, will it still be available when I want to do it?
Yes it will be, you can choose to start it whenever you like

What happens if I don’t complete in the time limit, can I still finish a quest?
Yes you have to finish it before you can move onto the next discovery quest

I didn’t complete in the time limit, can I restart a quest?
No, you cannot redo quests

Can I still get the prize if I don’t complete in the time limit?
No, the only way to get the limited time prizes is by completing the quest in the time limit

I don’t like the quest I am on! Can I just skip it?
No, you have to complete this quest before you can move onto the next one now that you have started it, if you don’t start it you don’t have to do it

Some times are slightly different on my game, why is this?
Times may vary depending on the star rating of the item you are using, as the higher star rating an item has the quicker you will complete a goal

Some times are really off/ different goals show for me, why is this?
This will be because the quest has been updated recently, I try my best to keep these posts up to date but it is difficult as I cannot redo every quest each time the game is updated. If you notice any changes please let me know so I can update the post

Why do blue footprints appear when I try to use an item?
Blue footprints appear when your sim cannot access an item you want them to use, you need to either rotate the item or move an item that has been placed in front of it so they can use it

Book of Spells FAQs

How do I start this discovery quest?
Build the sorcerous supplies store to start this quest

Does the time limit start when I click to build or once the building has complete?
Once it has finished building the quest and time limit will begin

Why can’t I do this discovery quest yet?
You cannot do more than one discovery quest at the same time, if you are currently on another one you will not be able to do this one until that one is completed

Is it possible to complete this quest in the time limit?
Yes it is

How do I unlock the door to the wand room?
Select randomly rearrange

How do I place the magic wand podium, I can’t find it!
It will be in the hobby and career items section of your inventory

Everytime my sim gazes into the crystal ball it says ‘this place is too crowded’ why?
If you already have a sim at the wizards cottage you will get this message, use the simtracker to go to the sim who is already there instead of using the crystal ball

Can I do all the distract a mummy tasks at the same time?
No you can’t, you can only do them one at a time

How do I pack up the magic wand podium?
Click on it to pack up

The magic wand podium has disappeared once I’ve picked it up! How do I complete the hobby?
You will need to buy a magic wand podium from the sorcerous supplies store to complete the hobby

I haven’t built the pet store yet, will the dragons be in there when I do?
Yes they will if you complete the quest in the time limit

What do the dragons do?
They find simoleons and LPs like dogs and cats

Is there anything in the pet section for dragons?
No, there isn’t

This quest unlocks the spell casting hobby, does the time limit start straight away once I have completed this quest?
Yes, the time limit for the hobby starts straight away once this quest is complete, you can click no when the hobby pop up appears but this does not stop the timer going down

Saved by the Spell FAQs

How do I start this discovery quest?
Firstly you need to complete the book of spells quest then you can find the wizard in the park to start this quest

Why can’t I do this discovery quest yet?
You cannot do more than one discovery quest at the same time, if you are currently on another one you will not be able to do this one until that one is completed

I can’t get two sims to sit at the dinner table, everyone sits down before them!
There is a glitch on this goal, leave the park and go back, your sims need to sit down quickly before the other characters can

Why can’t I record a video apology to the werewolf?
You need to click on him and select the option

I can’t find the wizard to high five him, where is he?
All you can do is look around simtown for him, when you find him he should go back to his cottage

This quest unlocks the potion brewing hobby, does the time limit start straight away once I have completed this quest?
Yes, the time limit for the hobby starts straight away once this quest is complete, you can click no when the hobby pop up appears but this does not stop the timer going down

Nanny Knows Best FAQs

How do I start this discovery quest?
Find the nanny in the park to start this quest

Why can’t I do this discovery quest yet?
You cannot do more than one discovery quest at the same time, if you are currently on another one you will not be able to do this one until that one is completed

I am doing the quest for toddlers and this one at the same time, is that going to cause a problem?
No it won’t as you don’t need to age a baby in the toddler quest

Do I need a baby for this quest?
Yes you do

I accidentally cleaned up the trash instead of cleaning the infants mess, how do I fix this?
Knock the trashcan over again and select the clean infants mess option

I can’t find any highchairs in buy mode, why?
You need to reach the goal to buy one before you unlock them

I can’t place my infant in a highchair, why?
The back of the highchair needs to be away from a wall or free from objects in the way so they can place the baby in the highchair from behind

I can’t get my baby to play with food, why?
The plumbob needs to be over that babies head and you need to click on the baby

Does the nanny stay once the quest is over?
No, she will leave

Why can’t I add a baby?
A crib needs to be placed in the house of a married couple, only married couples can have babies

How many babies can a couple have?
They can have 2 children as only 4 sims can live in a house at one time

How do babies go to the toilet?
They will go in their diaper when they are ready, then you can change their diaper to increase their hygiene

This quest unlocks the musical expressions hobby, does the time limit start straight away once I have completed this quest?
Yes, the time limit for the hobby starts straight away once this quest is complete, you can click no when the hobby pop up appears but this does not stop the timer going down

Blue footprints appear when my baby tries to use the xylophone, why?
Blue footprints appear when your sim cannot access an item you want them to use, you need to either rotate the item or move an item that has been placed in front of it so they can use it

Vacationers Guide to the Great Outdoors FAQs

How do I start this discovery quest?
Build deer spring falls to start this quest

Does the time limit start when I click to build or once the building has complete?
Once it has finished building the quest and time limit will begin

Why can’t I do this discovery quest yet?
You cannot do more than one discovery quest at the same time, if you are currently on another one you will not be able to do this one until that one is completed

I’m stuck on searching for clues, how do I do this?
You don’t need to search for clues, the answers are below

What is the answer to the rangers puzzle?
Plants

What is the answer to the tracking puzzle?
The barbecue

What do you use the set the bait?
Plants, fruits and nuts

A Puppy Odyssey FAQs

How do I start this discovery quest?
You need to find the puppy in the park to start this quest

Why can’t I do this discovery quest yet?
You cannot do more than one discovery quest at the same time, if you are currently on another one you will not be able to do this one until that one is completed

Do you keep the puppy and kitten in this quest?
No but you will be able to get a free puppy and kitten from the pet store once you complete the quest

I can’t find the puppy, help!
You will need to contact EA about this issue as I am unable to fix technical issues

I haven’t built the pet salon yet, will these outfits be in there when I do?
Yes they will, if you complete the quest in the time limit

Can you get the maine coon kitten and puppy for free even if you don’t finish the quest on time?
Yes, once you complete the quest they will be in the pet store

This quest unlocks the puppy pals and internet kitten hobbies, does the time limit start straight away once I have completed this quest?
Yes, the time limit for the puppy pals hobby starts straight away once this quest is complete, you can click no when the hobby pop up appears but this does not stop the timer going down
There is no time limit for the internet kitten hobby

A Dance to Remember FAQs

How do I start this discovery quest?
Find the dancers in the park

Why can’t I do this discovery quest yet?
You cannot do more than one discovery quest at the same time, if you are currently on another one you will not be able to do this one until that one is completed

I haven’t started this quest yet, will it still be available when I want to do it?
Yes it will be, you can choose to start it whenever you like

Help! I used the wrong aged sim to watch the dancing couple, now I can’t enthuse, what should I do?
Try using two adult sims to enthuse, if you still don’t get the option you may need to contact EA

I left the villa, how do I get back?
Use the car at the park

I explored the villa but the roof is still on, how do I eat hors d’oeures?
You will need to contact EA to see if they can fix this for you as I am unable to fix technical issues

My sims won’t cheer on the fantasias, why?
If they are still in the park you won’t be able to complete this goal. Have all sims leave the villa and go back to the park, restart your device and hopefully the dancers should have left the park. Go back to the villa using the car to cheer them on

The task have two pairs of sims chatting won’t complete, why?
Are you sure you used 2 pairs of sims (4 sims)

Do you get to keep the cat you rescue?
No, you never see the cat

All sims left the villa but it didn’t complete the task, what should I do?
Try and have all your sims not doing any action, this sometimes makes the game recognise you have completed that goal

This quest unlocks the salsa dancing hobby, does the time limit start straight away once I have completed this quest?
Yes, the time limit for the hobby starts straight away once this quest is complete, you can click no when the hobby pop up appears but this does not stop the timer going down
NOTE: the breakdancing hobby timer starts as soon as you complete the salsa dancing hobby

Sunset Mall FAQs

How do I start this discovery quest?

Build the mall to start this quest

Does the time limit start when I click to build or once the building has complete?
Once it has finished building the quest and time limit will begin

Why can’t I do this discovery quest yet?
You cannot do more than one discovery quest at the same time, if you are currently on another one you will not be able to do this one until that one is completed

How do I distract the robot?
Click on the wind up dog then once that task is complete click on the lasers

My game will not recognise I have completed the leave the mall goal, what should I do?
Try and have all your sims not doing any action, this sometimes makes the game recognise you have completed that goal

I can’t complete construction on the burger bar, why?
You need to click on the upstairs floor button at the side of the screen to see the next floor at the mall

Pretty Little Planters FAQs

How do I start this discovery quest?
You need to complete the sunset mall quest then build the escalator to the second floor before you can start this quest

Does the time limit start when I click to build or once the building has complete?
Once it has finished building the quest and time limit will begin

Why can’t I do this discovery quest yet?
You cannot do more than one discovery quest at the same time, if you are currently on another one you will not be able to do this one until that one is completed

How do I complete the photoshoot?
You need two sims, one to wait for the photographer and the other to start the shoot

If I have the camera disabled on my device will I still be able to capture the photo of the plant?
Yes you will

Super Toddler Secret Mission FAQs

How do I start this discovery quest?
Find the super hero at the stables to start this quest

Why can’t I do this discovery quest yet?
You cannot do more than one discovery quest at the same time, if you are currently on another one you will not be able to do this one until that one is completed

Do you need a toddler for this quest?
Yes you do

How do I draw a plan of action?
Buy the blackboard from the toddler section of buy mode

I don’t have the option to give cookies to a toddler, why?
Are you definitely clicking on the classic wall cabinet (costs S300 from the counter top section) with an adult sim?

It says I need an adult to share adventures, why?
An adult needs to be free to supervise the toddler in a bath

I haven’t completed the need for steed quest yet so I cannot get back to the stables, what should I do?
You will need to contact EA about this issue as you should not be able to start this quest until you have built the stables

This quest unlocks the finger painting hobby, does the time limit start straight away once I have completed this quest?
Yes, the time limit for the hobby starts straight away once this quest is complete, you can click no when the hobby pop up appears but this does not stop the timer going down

Royal Lineage FAQs

How do I start this discovery quest?
Build the castle to start this quest

Why can’t I do this discovery quest yet?
You cannot do more than one discovery quest at the same time, if you are currently on another one you will not be able to do this one until that one is completed

There are no plates in the park to call to a meal, help!
Cook cheese on toast at a house and you will be able to complete this goal

How do I catch the monster fish?
You need to select the option on the fishing rod in the park until you catch it

I haven’t built the pet store yet, will the fairies still be in there when I have?
Yes they will, if you complete the quest in the time limit

What do fairies do?
They find simoleons and LPs like dogs and cats

I have brought a fairy but can’t find it, help!
It will be in a flower by your mailbox growing

This quest unlocks the archery hobby, is there a time limit for this hobby?
No there isn’t

DIY HOMES: Peaceful Patios FAQs

How do I start this discovery quest?
Find Bree (the woman in the hard hat) in the park to start this quest

Why can’t I do this discovery quest yet?
You cannot do more than one discovery quest at the same time, if you are currently on another one you will not be able to do this one until that one is completed

How do I call a cab to the DIY house?
Using a phone

I can’t complete the goal to buy outdoor decorations, why?
You need to buy from the outdoor decorations section only

How much does it cost to build a patio?

The cheapest is S3,000 for 2×1

I had all sims leave the DIY home but it didn’t complete the goal, why?
Try and have all your sims not doing any action, this sometimes makes the game recognise you have completed that goal

I have finished this quest but I can’t start the balcony quest yet, why?
You need to wait 24 hours after completing this quest before you can start the balcony quest

DIY HOMES: Lovey-Dovey Balconies FAQs

How do I start this discovery quest?
Once you have completed the patio quest you need to wait 24 hours then you can find Bree (the woman in the hard hat) in the park to start this quest

Why can’t I do this discovery quest yet?
You cannot do more than one discovery quest at the same time, if you are currently on another one you will not be able to do this one until that one is completed and you need to complete the patio quest before you can do this one

How do I call a cab to the DIY house?
Using a phone

The goal court another sim is stuck, what can I do?
You may need to use an LP to speed up this goal

How much does it cost to build a balcony?
The cheapest is S6000 for 2×1

I had all sims leave the DIY home but it didn’t complete the goal, why?
Try and have all your sims not doing any action, this sometimes makes the game recognise you have completed that goal

I have finished this quest but I can’t start the basement quest yet, why?
You need to wait 24 hours after completing this quest before you can start the basement quest

DIY HOMES: Basement of Kings FAQs

How do I start this discovery quest?
Once you have completed the balcony quest you need to wait 24 hours then you can find Bree (the woman in the hard hat) in the park to start this quest

Why can’t I do this discovery quest yet?
You cannot do more than one discovery quest at the same time, if you are currently on another one you will not be able to do this one until that one is completed and you need to complete the balcony quest before you can do this one

How do I call a cab to the DIY house?
Using a phone

Is it possible to complete the goal to play with a pet if I don’t own a pet?
No, you will need to build the pet store and buy a pet to complete this goal, it cannot be done at a neighbours

What pets can you use for the play with a pet goal?
Adult dogs, cats or dragons

Help! Bree is stuck in the middle of the table
Try restarting your device, this should fix the issue

Bring food to Bree gets stuck at 100%, what should I do?
You may have to use 1LP to complete this task

How much does it cost to build a basement?
The cheapest is S8000 for 2×1

I had all sims leave the DIY home but it didn’t complete the goal, why?
Try and have all your sims not doing any action, this sometimes makes the game recognise you have completed that goal

Extreme Home Takeover FAQs

How do I start this discovery quest?
Find the real estate developer in the park to start this quest

Why can’t I do this discovery quest yet?
You cannot do more than one discovery quest at the same time, if you are currently on another one you will not be able to do this one until that one is completed

I can’t see the sign to read it, why?
You need to send your sim to work as a real estate agent to see the sign in front of your houses

I can’t find Lucius to become incensed, where is he?
He should appear at the house you are currently at, if not try looking around simtown for him

How do I submit my house?
This post explains how to do this in detail

Simtown Express FAQs

How do I start this discovery quest?
Build the simtown express to start this quest

Why can’t I do this discovery quest yet?
You cannot do more than one discovery quest at the same time, if you are currently on another one (the list can be found here) you will not be able to do this one until that one is completed

Help! I have built the hospital before the simtown express now I cannot build the simtown express, what should I do?

You will need to contact EA so they can fix this issue for you.

 

I can’t complete the train demonstration, why?
Thomas needs to be at the park to be able to complete this, if he isn’t, go back to the house he was last at, find him and then go back to the park. If he still doesn’t arrive at the park, click on the whistle on the simtracker to bring him there.

I don’t understand the Hospital Career, can you help?

This post explains all about Profession Careers so give it a read if you are stuck


FAQs about Hobbies

Why haven’t I found a certain piece yet to complete a hobby?

Some take longer to get than others so just keep going, you will find them eventually!


Questions about Profession Careers?

Read this post!

How much does it cost to build a workplace?

Read this post!


A material just appeared above my sims head! What is this for?

These materials, for example granite as shown in the image below are used to upgrade the monuments on the island that you unlock during the Raiders of the Lost Artifacts Quest:

image

Do I need a birthday cake to age a sim?

Yes you always need a birthday cake, whatever age otherwise you can’t age your sim. (before completing the life dreams quest that automatically ages your sims)

If I bake a cake early will it be there when I need it?

Yes, it will be stored until you are ready to age your sim

What is the most sims you can have in one house?
4 is the maximum for living in a house at one time but you can invite other sims over and have 10 in a house or public place at once

I can’t add a new sim, why?
You may have reached the sim limit, you need to wait until you level up to unlock a new sim but you don’t always unlock a new sim each level.

Why can’t I add another baby?

A couple can only have 2 children as only 4 sims can live in a house at one time

How do I get a sim to sleep through an alarm?
Click on bed, choose the option

How do I call a sim?
Using a phone

How do I invite a sim over?
Make sure they aren’t busy, go to the house you want them and click the whistle next to their picture

How do I use a computer?

Click on a computer in the game and choose the option you need.

My sim won’t do a pool action, whats wrong?

They need to clean the pool first and then they should do the action.

Can I make my sims friends after they become nemesis?

Yes, just be nice until they become friends again

Where can I find the preteen bookshelf?

In the preteen section of the furniture store

When does the two story mansion unlock?

Once you complete the multi story renovation quest

Help! I put my preteen bed in my inventory but cannot find it! Why?

If you haven’t completed the preparing for preteens quest yet you will not be able to see the preteen tab where the bed will be, once you complete the quest the bed should reappear


Making money and LPs

How do I get money or LPs quickly?

How do you have so many LPs?


Confusing symbols in the game?

Read this post


Neighbours

How do I add neighbours?

Give this post on how to add neighbours a read then you can find new neighbours to add on the neighbours needed page

My neighbours don’t have items that I need, what do I do?
You can skip the task with LPs or add a new neighbour via the neighbours needed page


NOT FOUND THE ANSWER YOU WANTED?

MOST ANSWERS CAN BE FOUND BY LOOKING IN THE RELATED POST:

ALL MY SIMS FREEPLAY POSTS CAN BE FOUND HERE

If I have helped you out please consider making a small contribution, this blog cannot continue without your support- thank you!

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2,176 thoughts on “FAQ/ HELP

  1. Hi. Does it have to be a cat for my toddler to play with in the life dreams? I haven’t had cat whisperer come up as an option so have just been catching it! But just realised I have a kitten and not a cat, does it need to be a cat? Or is there a way I can change the toddlers life dream as I don’t have enough lps to bake a cake atm.
    Thank you, and for all the tips I have gotten from you also.

  2. Help cannot open my game.? Have followed all advice from ea but no good..

  3. Hey Charlotte ! How Can i add you in the sims freeplay? Thanks :3

    • Hi! What device are you playing on? I can currently only add neighbours through google play on my android as my game center is full so I won’t be able to add you if you play on an apple device

  4. Hi, I have my sims game on my ipad but the ipad is getting kinda old and not working the best, was wondering if theres a way to move my sims onto another device without losing all my progress?

    • Yes, only apple devices have game center so if you are saving to the cloud using that and you want to move to an android or other device then you will need to log in with facebook in the settings instead to save to the cloud and upload your save data (https://thegirlwhogames.blog/2014/09/24/the-sims-freeplay-the-cloud/) then on your new device you need to log in with whichever platform and account you saved with so if its facebook log into your facebook and select download save data to get your old game onto your new device.

  5. How do I make a teen drink a skinny latte? With a teen active, I selected a coffee machine and the only option it gives is ‘Espresso’ and that does not complete the goal.

  6. Hey girl , u r amazing with the game and provide a lot of help but i just want help in getting lots of lps and sps as well as simolens , can u plz help me how do i get them? It would be very generous.. i use android. Plz help.

  7. Hi! This blog has been amazing – I’m really enjoying the game 🙂 I was wondering, may I use your town map if I link and give credit to you for it? I’m thinking of putting it in a post on facebook so I can tell my neighbours where I’ve put all my career/hobby/etc objects to make it easier for them to find things. I completely understand if not 🙂

  8. Which one is more beneficial to build? The mall or the royal lineage?

  9. What does a ultimate make over do

  10. How do I get previously married Sims that are now divorced back together again?

  11. It seems like this is the last resort, ha ha ha. This is really an amazing blog. I just started playing like a month ago (just made level 15!!!). Every time I have a question/issue I search Google and I always end up here!!! Thanks for the effort you put into this page.

    Ok, enough of that. I do really need some help. So I have 2 vacant houses, a baby on the way, but I can’t add a new sim. I have 8/16 sims. There is NO WAY that my married sims are having 8 babies. When I click on vacant house all I get it a greyed out add option.

    Any thought on what I can do???

  12. Hi! I love your blog & it’s been so helpful. Thank you! I’m currently at Level 55 & I have $100,000,000 so I can’t make any more money or advance really. I love my game & play daily, but I’m starting to get bored. I haven’t yet completed the Life Dreams & Legacies Quest (I’m at about 70%) because I was on the fence regarding my SIMS dying. I’ve decided to finish upgrading my workplaces first (I have two left to complete) and then I’m going to finish the last quest. I’ve read through your posts regarding this quest & it’s very detailed, but seems overwhelming to me. My question is should I make all of my SIMS adults before starting this last quest? I have 1 toddler, 1 preteen, 4 teens, 1 senior & the rest are adults. I am currently having them working on their hobbies over & over so I can earn LP’s. I’d like to have myself in the best possible situation before beginning this last quest. Any advice & guidance is appreciated! Thank you!

    • Thanks, I’m glad it helps!
      You are probably bored because you haven’t completed that last quest, it does make things a bit interesting!
      There is no need to make all your sims adults before starting the quest, even if you don’t give them life dreams they will still age, after your first batch of sims have passed on it is best to have mostly adults in your town to complete life dreams but ageing them up now will just cost you a lot of LPs!

  13. Do you know if the sims mobile will be available on kindle fire when it is released?

  14. Have they fixed the issue about urns. I have had three seniors pass and can’t find urns for them.

  15. First off, I just want 2 thank u 4 your blog. It has been incredibly helpful and when any new quests or any live event hits I always stop here and check. But I have a question that i was hoping you have an answer 2…I’m at level 53 and can have a total of 35 sims but with them adding on to the hospital area with homes, i was wondering if they might add to the amount of sims to a town? Or what the max amount of sims a town can have? Thank you

    • You’re welcome! I’m glad it helps!
      Unfortunately building downtown doesn’t increase the amount of sims you can have in your town, the maximum is 34 unless you are VIP 10 then you can add another sim to your town.

  16. Wow! You’ve really put your time in ti this, this is really great I can find all the anwser here 😁😁😁👍👍👍

  17. Hiya! I just wanted to point out a few things (I’ve been a wanderer on your blog for quite some time, remember when it was a .wordpress). I’ve noticed on my iPhone’s Chrome your blog is the only site I ever have issues with, and I can never see anything on the site as it crashes instantly. Also, for some reason I never see this website on results when I’m using Yahoo! search engine. I just wanted to make sure you were aware of these issues. Thanks, Hannah

    • Sorry about that! I have not had that issue myself when I view it on my phone but I have just by chance found a button that optimises it for mobile while looking for something else so hopefully it should be better now! Please let me know if that has helped
      As for yahoo I wouldn’t know how to appear there! I appear on google so that’s fine with me 🙂

  18. i have no kids/toddlers–only 34 adults. so i will be stopped from doing any further quests after In Da Clubhouse, correct? [and i would have to send away one of my adults and get a toddler to go any further with the quests?]

  19. I didn’t get to pass the quest in time for the real estate will I be able to do it again or is that the end I’ll never own it ?

    • You can still complete the quest once the time is up to unlock the premium residences but if you don’t complete in the time limit you will not get the house and you won’t be able to redo the quest to unlock it.

  20. I lost a quest that of basements now i am at level 36 and i have no basements option in my menu what should i do

    • What do you mean you lost the quest? Do you mean you didn’t complete it in the time limit? If so then you can still complete the quest to finish it and unlock the basement option once the time is up.

  21. I have tried to read as much as I could to try to find the answer. I wanted to see if there was a way to hold on doing quest so I can increase my money? When a quest finishes, the next one automatically starts. I’m on need for steed quest and it looks like I’m going to need a whole lot more money especially for the next one. It only gives two days to complete these quest. For this quest, I don’t care about the prize for completing on time so I’m going to try to take as long as possible. But hoping to be able to take breaks in between. Your blog has been extremely helpful! I wish I found it before I started the game!

    • There isn’t a way to pause quests, they will just automatically start if you have reached the level they unlock at but you can just stay on a quest for as long as you like, you will just miss out on the time limited prize if there is one. If you aren’t bothered about the prize for this quest then stay on it until you have the money saved up!

  22. I usually can’t see the interior walls of my houses because they drop down automatically. How do I keep the interior walls from dropping, so I can admire the wallpapers, decorations, etc?

  23. I purchased the reindeer some months ago but I do not see them in the pet store. I thought it was because I did not complete the fairies quest, but I have now completed both the fairies quest and a puppy odyssey quest and I still do not see my purchased reindeer in the pet store.

    Is there something I must do to get my purchased reindeer to show up in the pet store?

  24. hi! if I get a better stove does it affect the amount of time I spend cooking? I’m tired of waiting one minute for each action.

  25. What do I have to press to start the love is in the air quest ?

  26. Is it possible to stop social and weekly quests from appearing forever, if so how??

  27. Hello. Does anyone know if there is a way to see a sims family tree in this game?

  28. Does your cooking hobby LP trick still work? I can’t figure out how to reset a collection…

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