I often get asked ‘why won’t my sim complete an action?’ or ‘a red cross has appeared in a bubble above my sims head- what does that mean?’ This post answers those questions.
Blue Footprints
Blue footprints appear in a speech bubble above your sims head as can be seen in the image below:
They appear when you are trying to do an action that isn’t accessible to your sim, this could mean that the item they want to use is blocked.
How do I fix this issue? Look at items around the area where the object is and the object itself, it may be that the object is facing the wrong way or you may be missing a door to get into the room.
Red Cross
Red crosses appear in a speech bubble above your sims head as can be seen in the image below:
They appear when you are trying to do an action that your sim cannot do, for example a toddler cannot use a shower so if you were playing as the toddler and you clicked on the shower this red cross will appear.
How do I fix this issue? You need to use a different aged sim if you want to use that item.
Related Post: Beginners Guide
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The Girl Who Games 
Hi i have android phone, please could u add me as a neighbor? I cant complete task to win those purple lps…..
The only way you can add on android is through Facebook, unfortunately I don’t add people on there that I don’t know, sorry!
Hello I’m very new to this I’m confused on how to play and add neighbors I have to keep using all my money to buy housing and the things sims need for there house wat do I do
You may want to give this post a read: https://thegirlwhogames.wordpress.com/2014/01/01/the-sims-freeplay-beginners-guide/ I hope it helps!
Thank u
No problem 🙂
[…] Make fancy coffee- 5 minutes (if blue footprints appear read this post: https://thegirlwhogames.wordpress.com/2014/01/12/the-sims-freeplay-blue-footprints-and-red-crosses/) […]
[…] Make a double shot of coffee- 1 minute (if blue footprints appear read this post: https://thegirlwhogames.wordpress.com/2014/01/12/the-sims-freeplay-blue-footprints-and-red-crosses/) […]
[…] Have a double shot of coffee- 1 minute (if blue footprints appear read this: https://thegirlwhogames.wordpress.com/2014/01/12/the-sims-freeplay-blue-footprints-and-red-crosses/) […]
[…] Have a double shot of coffee- 1 minute (if blue footprints appear read this: https://thegirlwhogames.wordpress.com/2014/01/12/the-sims-freeplay-blue-footprints-and-red-crosses/) […]
[…] Drink herbal tea- 2 minutes (using a teapot from the kitchen section) (if blue footprints appear read this post: https://thegirlwhogames.wordpress.com/2014/01/12/the-sims-freeplay-blue-footprints-and-red-crosses/) […]
[…] Have a fancy coffee- 3 minutes (if blue footprints appear read this: https://thegirlwhogames.wordpress.com/2014/01/12/the-sims-freeplay-blue-footprints-and-red-crosses/) […]
[…] Make a herbal tea- 2 minutes (if blue footprints appear read this: https://thegirlwhogames.wordpress.com/2014/01/12/the-sims-freeplay-blue-footprints-and-red-crosses/) […]
[…] Make a fancy coffee- 3 minutes (if blue footprints appear read this post: https://thegirlwhogames.wordpress.com/2014/01/12/the-sims-freeplay-blue-footprints-and-red-crosses/) […]
Footprints also appear when your pets esp dogs leave their toys right in front of the door.
Just go into buy mode and move them 🙂
Yeah I had that trouble but then I went into move mode xox
I really would like to know what is your facebook so I can visit your sim town!!!!!! Oh, and your blog is amazingly helpful thanks a lot!!!!!!!! : D
I don’t add people I don’t know on Facebook, sorry!
No problem, glad I can help 🙂
I dont know how i can read farms and cradle
Is it in the magazine that you can buy from the living room section?
Here’s my Facebook name
I Can only help you with coints or points :Vlad VEremeenko
Hi
I know this isn’t the same as footprints and red crosses but I’m asking and asking and no help is provided,
I want my sims to be In a relationship (bf/gf) but it won’t let me, it says I must be at level six (I’m at level seven) and Thant when I’m at level six the quest will unlock and then the sims will be romantic but that is not the case 😦
Please can I have a answer and sorry for being a pain in the butt
Fizzy xox :3
The quest appears some time in level 7, be patient
Hi
I’m trying to make fancy coffee to get my sims to be romantic like you said in another blog
(By the way, awesome blog!)
But the sim I am doing it with won’t do it (blue footprints) and it’s right in front of her! What do I do :S
Thanks
Fizzy xox :3
It says in this post you need to rotate the item
How can a toodler get a bath
You need an adult and a toddler, get the toddler to click have a bath and the adult will go with them
I want the prize in the toddlers quest, so i tried to make a sim get a serious advice from the park statue beforehand, but a red cross appeared. I tried it with two adult sims, male and female, already. So is it because i can only complete this action when the task appears?
Yes, you can’t do this task early
Hi.. I wanted to ask you thAt I can’t login to my Facebook account through the sims. I want to get the slps but I can’t . Plz help
Why can’t you log in? Are you logged into the facebook app on your device, this post may help: https://thegirlwhogames.wordpress.com/2014/09/23/the-sims-freeplay-adding-neighbours/ (it shows you how to connect to facebook in the game)
Thanx a lot . It really helped
That’s okay!
I don t have the Need for Steed quest and Bread Winner quest yet but I am already on A Quest For Toddlers
your device may not be compatible anymore, meaning EA no longer update it so you won’t get this quests
Or they will be in your quest queue and you need to complete the quest you are on before you can do those ones.
I have found that appliances on a corner countertop are inaccessible. I hope this helps someone!
Hi i hope u can answer ASAP im doing drink herbal tea task for the mysterious island and whenever i put it in the kitchen etc. It shows blue footprints im totaly confused i just hope u can help 🙂
Have you read the post you are commenting on? It clearly explains what it means. Rotate the teapot so your sim can access the front of it.
I am on level 20 in sims freeplay please give me your id on Facebook please i am add on neighbours please send please
visit the neighbours needed page for people to add.
quick thing i thought I should mention about blue footsteps is for me when i was trying to make coffee i did abosulrtely everything I could think of, and then i zoomed way in to see the problem, and the coffee machine was turned sideways!!! make sure it is facing your Sim, and if you can’t figure out which way is forward go into build mode, turn machine, out click on it and repeat as nececcary. I felt like an idiot afterwards, and that took me over 24 hours to figure out the issue!
Okay, I am on the ocean view quest thing and i have to make a double shot of coffe. The blue footprints appear and I don’t know what to do. Is there anyway to prevent that?
have you read this post? it explains exactly what you have to do.
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