The Girl Who Games

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The Sims Freeplay- Blue Footprints and Red Crosses


I always get asked ‘why won’t my sim do an action?’ ‘a red cross has appeared in a bubble above my sims head- what does that mean?’ so in this post I will quickly answer those questions.

Blue Footprints

These appear in a speech bubble above your sims head as can be seen in the image below:


They appear when you are trying to do an action that isn’t accessible to your sim, this could mean that the item they want to use is blocked.

Watch my video on how to fix blue footprints here (please ignore my craziness at the beginning!):

Red Cross

These appear in a speech bubble above your sims head as can be seen in the image below:


They appear when you are trying to do an action that your sim cannot do, for example a toddler cannot use a shower so if you were playing as the toddler and you clicked on the shower this red cross will appear.

And that is basically all the information about them, I hope this has helped!

Thanks for reading!



Author: weightlessmagic

I'm a 23 year old from England who is passionate about being creative, I would like to say I'm good with words but I'm really not! Hopefully you will find my blogs helpful and entertaining! Enjoy! x

45 thoughts on “The Sims Freeplay- Blue Footprints and Red Crosses

  1. Hi i have android phone, please could u add me as a neighbor? I cant complete task to win those purple lps…..

  2. Hello I’m very new to this I’m confused on how to play and add neighbors I have to keep using all my money to buy housing and the things sims need for there house wat do I do

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  11. Footprints also appear when your pets esp dogs leave their toys right in front of the door.

  12. I really would like to know what is your facebook so I can visit your sim town!!!!!! Oh, and your blog is amazingly helpful thanks a lot!!!!!!!! : D

  13. I dont know how i can read farms and cradle

  14. Here’s my Facebook name
    I Can only help you with coints or points :Vlad VEremeenko

  15. Hi
    I know this isn’t the same as footprints and red crosses but I’m asking and asking and no help is provided,
    I want my sims to be In a relationship (bf/gf) but it won’t let me, it says I must be at level six (I’m at level seven) and Thant when I’m at level six the quest will unlock and then the sims will be romantic but that is not the case 😦
    Please can I have a answer and sorry for being a pain in the butt
    Fizzy xox :3

  16. Hi
    I’m trying to make fancy coffee to get my sims to be romantic like you said in another blog
    (By the way, awesome blog!)
    But the sim I am doing it with won’t do it (blue footprints) and it’s right in front of her! What do I do :S
    Fizzy xox :3

  17. How can a toodler get a bath

  18. I want the prize in the toddlers quest, so i tried to make a sim get a serious advice from the park statue beforehand, but a red cross appeared. I tried it with two adult sims, male and female, already. So is it because i can only complete this action when the task appears?

  19. Hi.. I wanted to ask you thAt I can’t login to my Facebook account through the sims. I want to get the slps but I can’t . Plz help

  20. I don t have the Need for Steed quest and Bread Winner quest yet but I am already on A Quest For Toddlers

    • your device may not be compatible anymore, meaning EA no longer update it so you won’t get this quests
      Or they will be in your quest queue and you need to complete the quest you are on before you can do those ones.

  21. I have found that appliances on a corner countertop are inaccessible. I hope this helps someone!

  22. Hi i hope u can answer ASAP im doing drink herbal tea task for the mysterious island and whenever i put it in the kitchen etc. It shows blue footprints im totaly confused i just hope u can help 🙂

  23. I am on level 20 in sims freeplay please give me your id on Facebook please i am add on neighbours please send please

  24. quick thing i thought I should mention about blue footsteps is for me when i was trying to make coffee i did abosulrtely everything I could think of, and then i zoomed way in to see the problem, and the coffee machine was turned sideways!!! make sure it is facing your Sim, and if you can’t figure out which way is forward go into build mode, turn machine, out click on it and repeat as nececcary. I felt like an idiot afterwards, and that took me over 24 hours to figure out the issue!

  25. Okay, I am on the ocean view quest thing and i have to make a double shot of coffe. The blue footprints appear and I don’t know what to do. Is there anyway to prevent that?

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