Adding stairs can be a bit tricky if you haven’t done it before so hopefully this guide will be useful! You can only add stairs once you have completed the Multi Story Renovations Quest.
Once that is completed you can add a new floor, to do this, click on floor construction (second tab in the house section of home store) Then you will see a white highlighted area, click that and it will show you how much a new floor will cost you, click the green tick to buy it:


Then you need to add rooms to your new floor, you do this by clicking on the upstairs button on the right of the screen:
This will take you to the next level, then you can add a room like you normally do, if you don’t know how read my adding, deleting and resizing rooms post here
NOTE: you must add rooms to the second floor before you can add stairs!
Lastly you can add the stairs. Stairs can also be found in the house section, select the one you want to buy and you can then place it in your house:
The image below shows you how it looks when the stairs can’t be placed:
Why can’t I place stairs in my house?
- There may be something in the way downstairs (like in my picture above)
- You may be trying to place stairs through the white lines- the white dotted lines show you were the rooms are above so you cannot place stairs on them:
- There may be something in the way on the floor above- use the floor button on the side of your screen to see what is in the way upstairs (the squares will appear red if there is something in the way upstairs)
To fix this you could move items upstairs that are in the way, if you can’t because a wall is in the way you may need to choose a different style of stairs which is what I did, I couldn’t fit in these stairs so I decided on the compact staircase instead.
This picture is how it should look when you can place the stairs in your house, press the green tick to buy them:
You now have stairs in your house!
How much does each floor cost?
2nd- S300,000
3rd- S500,000
4th- S800,000
5th- S1,000,000
Which floor do I have to place the stairs on?
If you want your stairs to reach the second floor you will need to place your stairs on the ground floor
If I delete my house will I still have the 2nd and 3rd floors or will I have to buy them again?
Unfortunately you will have to buy them again now, they have annoyingly changed this!
Can I add more than 4 sims to my house now I have another floor?
No, the maximum is still four
How do I add stairs outside?





Hy again and ty for showing me how to add thestairs, i cant remember if ive done the multi storey renovations quest , i dont think thats come upyet,but how will i know if ive already had it and not completed it in time from valsam x
You don’t need to complete it in time to finish it, if you have the stairs and can add another floor then you have done the quest 🙂
Can we place more than one set of stairs in a house??
Yes you can
How expensive are stairs?im just wondering cos I realy want 2 or3 floors but I haven’t got much money now. Also can you bu elevators and escalators in the home store
They cost 30,000 and up. You can only get elevators and escalators if you complete the multi story renovations quest in time
Im about to build the 2 story mansion and i just wanted to know if todlers can use stairs?
Yes they can
Hi I don’t have the three layers of stuff where the blue thing comes up on ur second icon ??
If you haven’t built a second floor yet you will see two layers, if you have you will see three layers
What level to get this stairs..?? Bcs i dont have Stairs Tab in my stores….
you need to complete the multi story renovations quest to unlock stairs, which unlocks from level 17
How do you get the stairs
you need to complete the multi story renovations quest to unlock stairs.
Can stairs automatically be deleted if I delete the whole 2nd story?
they will be put into your inventory
How much does it cost to add a second floor to a house? I am on this quest right now and want to save up to add amother floor.
300,000
Really?! Wow before it used to be 1,000,000. When we completed that quest, can we already add the third floor or is that a new quest as well?
Yes you can add third floors too, a third floor costs 100LPs.
How much does it cost build a second floor? (If it depends on the size of the house can you tell me roughly, and simple and or op?)
Thanks
300,000
Can you still add an upstairs and stairs if you have the sunset mall update.If so what level is it?
yes you need to complete the multi story renovations to build extra floors.
So I have a two story house right now but I want to rebuild it. If I delete all the rooms, will the second story be deleted too? If this is confusing I can clarify.
Thanks! 🙂
No the second story will still be there
[…] And once you have completing the multi story renovations quest you can add stairs […]
Can an elevator get you from ground floor (1) to the 3rd floor. I added an elevator to go from 1 to 2 nod floor. Now I want yo add a 3 rd floor. Do I have go buy another elevator for 2 to 3 or can my elevator be used for all floors. Elevators are expensive.
No, you have to buy another elevator
How much space does the stairs take?
it shows you in this post: https://thegirlwhogames.wordpress.com/2014/04/26/the-sims-freeplay-multi-story-renovations-quest/
What level do you have to be to get that quest? I’m pretty sure I’m level 12 but I’m not %100 sure -sorry for not knowing!
level 17
What is the multi story renovations quest? How do I get it?
https://thegirlwhogames.wordpress.com/2014/04/26/the-sims-freeplay-multi-story-renovations-quest/
Previous quests have to be completed first
Hi I lost my second floor when I deleted the rooms. Can I undo this?
They have annoyingly changed this in the latest update, you now have to rebuy floors when you delete a house, sorry you can’t undo it!
Hi. If I delete my whole house including the 2nd floor, do I have to buy again the 2nd floor?
yes you will
I do not want 2nd floor to span my entire building.Just wanna build a 4×4 shed on 2nd floor while my building is 12×10
the second story will cover the whole building but you can build a room the size you want on the second floor
Hi again!!!
If I have a 3 story house,can I add more than 4 sims in 1 house?? The house is really big but just have 4 sims living in it I think it maybe too quite.
Thanks!!:))))
no unfortunately 4 sims is the max for any size house
Hi how much space around stairs do you need I have areas where they should fit but it still wont place there.
this post shows you how much room you need: https://thegirlwhogames.wordpress.com/2014/04/26/the-sims-freeplay-multi-story-renovations-quest/
Does it cost more money to add rooms on a second or third floor then it does on the first floor?
No, rooms cost the same
I buy 300.000 the second floor just once or do i have to buy it in every single house??
every single house you want to be two stories
I’m trying to add some inventory or even new items to upstairs and it won’t let me. I can make sims go upstairs but I cant add any items.. Help…
can you not click on the upstairs button to see the next story?
I’ve finished the teenage quest but still never got the multi story renovation quest… What do I do?
I think you will need to contact EA to see if they can fix this issue for you
I’ve built my second story and put in all the rooms and set up stairs but I can’t put anything up there. Like my sims can go between the different levels but whenever I click on an item in my inventory to put it upstairs it brings me back to the first floor and tries to get me to put it down there, what do I do?
you just need to click the upstairs button to move the item to a different floor
Has this changed since this update? I can’t find the way to add stairs and I have to most recent update. Please help. I can continue on other quests. Is it because I haven’t completed the balcony quest?
No it hasn’t changed, have you complete the multi story renovations quest yet?
Yeah I did. I got it fixed, I just kept logging back on and off. Then the stairs icon finally appeared. Thank you!
Glad you got it working!
Is it just me, or is the portal new? I didn’t seem to see it till now
Yes, I don’t know whether it is here for a limited time though so if you want one I would buy it now (and while there is a sale on!)
Hi Wondered if you could help
I have made a large third floor – there is nothing in the way between the third and second floor but i can;t put stairs onto the third floor….it keeps jumping to floor 1. i have stairs from floor 1 to 2 but can’t get them going to third floor
Any ideas?
Do you have a three story house? You can’t put stairs on the 3rd floor then. But if you have more floors, you should be able to click the upstairs button to put the stairs on that floor
Do you know how long stairs are 50% off I wanted to save up for the haunted elevator I unlocked. Thanks!
No sorry I don’t know
Okay so I have done all of this but its not letting me add any doors or furniture or anything upstairs. . Do you know why that might be??
Do you have rooms upstairs? Or is it just going to the ground floor when you try to add doors and furniture? When you click on the item you want to place and it goes downstairs just press the upstairs button to place on the next floor.
Hello! I am having trouble placing my basement stairs? It reads red no matter where I place them.
This video I made may help you: https://www.youtube.com/watch?v=RqEw5YA6cDY
Hi, I lost my second floor but still shows like I have one but when I click cannot build it… Can I do anything?
Have you just deleted the rooms from the second floor? You probably will be able to use it again if you just add rooms upstairs again
Thank you weightlessmagic for the help. Your posts are very informative. I always go back to your blog whenever I want to know something that isn’t available for me yet. Keep up the good work! ☺️
You’re very welcome!
How do you get to the multi story renovations quest?
you need to complete quests in order: https://thegirlwhogames.wordpress.com/2014/02/11/the-sims-freeplay-main-quests/
If I have more than one story, does the number of sims I can have in a house go up?
no, its still 4
Hi Can You Only Add a 2/3 floor to either an unfurnished/empty lot house inorder to add stairs in sims freeplay game or Can You Add Them To An Existing Fully Furnished House Also & How. Anyways TAFS & I look forward to your response A.S.A.P.
NB: I Seem To Be Able To Get Stairs & 2/3 floors added on empty lots or unfurnished house but not on an existing furnished house; why’s that.
You can on an existing house, you will probably need to add a new floor first though (and then rooms upstairs) as shown in the post, then move everything out of the way so you can place the stairs where you want them
How do I make a second floor smaller than the first? For example, making an attic.
It won’t look like it is smaller from the outside, all you can do really is just add rooms to the second floor that take up less space than the ground floor
Hi! Since the last update my cats/dogs won’t use stairs, do you have any idea how I can make them use them? Thanks, great blog btw
Sorry but if they don’t use them any more then they probably changed this so you won’t be able to make them
Thanks!
Hi! Thank you for your blog. I love it!
If I build a 2×3 room on the second floor of the house. Would I be able to place an elevator there and the wall on the side of the door would open up? (Like they do when I place a door or an archway) Or would the elevator door be blocked by the wall? I’m saving up to build a third floor and buy an elevator but I don’t know if that will work.
You’re welcome!
The wall wouldn’t open up if you were to do that but it would probably be possible to place a door there 🙂
I have a question do you have to build a second store for the baby because I have a quest know which is to build a second store for the baby but I am only up to level 10 and I haven’t don’t the multi story renovations quest. Also the crib doesn’t come up where all the furniture is. Why? I only have 2 day to do the quest and i have tried so hard to try and finish it but I can’t get past this. Please help me
Is this a weekly goal? Because I have never heard of it before
If you haven’t completed the multi story renovations quest then you will not be able to build a second story yet and you need to complete the two and a half sims quest to add babies to your town
I can’t figure out how to practice soccer or add new neighbors… My Facebook is jillian Elyse Nacci can someone help please
To practice soccer you need to find the soccer ball at a neighbours, this post shows you what it looks like: https://thegirlwhogames.wordpress.com/2014/05/07/the-sims-freeplay-careers-athlete/
This post explains how to add neighbours: https://thegirlwhogames.wordpress.com/2014/09/23/the-sims-freeplay-adding-neighbours/
And this post has a list of all players who need neighbours: https://thegirlwhogames.wordpress.com/neighbour-requests/
To get a second floor does it cost 3000 even if you’ve got a rather small house?
Yes it costs the same for all houses, 300,000
How much space do you need to place the fancy staircase?
The space it will take up is 6×1
I placed a firepole in my boathouse, but my sim won’t use it. The green arrows show that it should be accessible from the floor. Any ideas of what I can do? (P.S. It cost S700,000 for the second floor and the firepole, so now I have little money to try again.)
Can they access the steps to get up? If the steps are facing a wall it may need rotating
I cannot add stairs at all. I cleared out an entire room for them and it won’t add.
Its hard to tell whats wrong without seeing a picture but do you have a room upstairs so the stairs have somewhere to go?
How can I remove the Christmas decor from the stairway? Will I need to delete and buy again? TIA
What Christmas decor? If its the Christmas stairs then you cannot remove the decor.
Hi! If I have multiple separate buildings on my lot, what is the trick to only add/remove a second floor to a specific building? I have one lot that I did it with no problem, but when I added a second floor to a different lot, it added to both buildings…I don’t think I did anything different, but I am afraid to choose the delete floor option because I don’t want it to remove the second floor from both buildings. Thanks for your help!
I’m not 100% sure on this to be honest! I thought they made it so when you add a second floor it only adds it to one of the buildings if they are separated, if they are connected it will just add it to both which is how it is working on my game. Although I do not know if it will delete both of them, sorry!
That’s okay. Thanks for the reply. I will let you know if I get brave enough to try it! 😉
Oh that would be great! I really hope it works if you do try it
So I didn’t delete the floor, but I did delete the first floor of the building I wanted to fix and it worked correctly when I readded the rooms. 🙂
That’s good! 🙂
I’ve found your site incredibly useful for so many things, from quests to neighbors. So, thank you for keeping it updated and easy to use. But there’s a problem I’m having.
I built the DIY home. I’ve managed to carry my kitten upstairs and I’ve put my dog’s water and food bowls as well as his home on the second floor balcony. I’ve tried calling him to all of them but he won’t go. I want to if he should be able to use the stairs or no. Thank you.
I’m glad it helps and you’re welcome!
I don’t think that dogs are able to use the stairs unfortunately, sorry about this!
I’ve added a room on the front of my house on the 1st floor to a house with 2 floors. I have tried deleting the room downstairs but it says it’s supporting an upstairs area when it’s not, I’ve tried everything and nothing’s working – what should I do!
I have had this problem too, it seems to be a glitch, I just left it but if it really is bothering you I suggest you contact EA to let them know about the issue to see if they can fix it for you.