The Sims Freeplay- Sims and the City Quest

Early Access to Beta Provided by EA/ Firemonkeys

LEVEL UNLOCKS: 15 UNLOCKS: penthouse apartments TIME LIMIT: 7 days PRIZE: celeb fashion outfits

Once you have completed the Simtown Express Quest you will be able to find the director in the park to begin this quest to unlock penthouse apartments in the downtown area. If you complete this quest in the time limit you unlock the celebrity fashion outfits for your female adult sims, you can still complete this quest once the time limit is up to unlock the apartments but you won’t get the outfits

You cannot complete this quest at the same time as any other discovery quest


Times may vary depending on the star rating an item has 

  • Send a sim to the park
  • Ask Miss Director what’s wrong- 30 seconds

  • Offer to help Miss Director- 12 seconds

  • Demonstrate touring ability- 1 minute 36 seconds (thinking man statue)

  • Watch simtown stars- 5 hours

  • Answer call from director- 48 seconds

  • Send 3 sims to the park
  • Request an autograph- 2 minutes

  • Offer Prim a tour- 7 hours 45 minutes

  • Present the thinking man- 1 minute 36 seconds

  • Tell a story of the park (I don’t think it matters which option you select so I went for the one with the shortest time!)- 10 hours 5 minutes

  • Send a sim home

  • Boast about a visitor (click on Prim, again I don’t think it matters which option you select so I went for the one with the shortest time!)- 13 hours 45 minutes

  • Celebrate simtown diversity- get 5 sims in one house
  • Take a selfie with prim- 2 minutes

  • Gossip with Prim- 1 hour 35 minutes

  • Place a decoration (buy from decoration section)

  • Confess plan for fame- 11 hours 45 minutes

  • Ask where to start- 2 minutes

  • Clean strange slime from fridge- 17 hours 30 minutes

  • Query random acts of kindness- 1 hour 35 minutes (click on Prim)

  • Bake donuts in an oven- 8 hours click on oven, select baking and choose donuts (can be started early)

  • Give donuts to a stranger- sim needs to NOT be a friend or romance with that sim- 2 hours 25 minutes

  • Talk to Prim- 19 hours 45 minutes

  • Hug Prim- 4 hours 45 minutes

  • Say farewell to Prim- 1 day 2 hours 45 minutes


Once you complete the quest you will be able to build the Penthouse Apartments in downtown! Click here for my House Guide to the Penthouse Apartments!

How much does it cost to build a penthouse apartment? The cost varies depending on how many other houses you have already built


You also unlock new penthouse related items:


  • Faux Lawn and Wooden Panels (patio paving and balcony paving sections)
  • Glass Partition (decorations section)
  • Support Column (decorations section)
  • Flat roofing (roofing section)
  • Exposed Concrete (flooring section)
  • Modern Glass Panes (windows section)
  • Single and Double Penthouse Doors (doors section)
  • Exposed Brick, White Brick, Classic Brick, Warehouse Wall and Simple Concrete (walls section)
  • Contempo-Stair-y (stairs section)

Prize: Celebrity Fashion Outfits
Where can I find them? In the wardrobe under outfits for female adult sims

Is it worth it? I don’t really like these outfits so I am not bothered about completing this in the time limit but you might really like them!

Watch my step by step video of the quest here:


please read before asking

How do I start this discovery quest?
Once you have completed the simtown express quest you can find the director in the park to start this quest

Why can’t I do this discovery quest yet?
You cannot do more than one discovery quest at the same time, if you are currently on another one (the list can be found here) you will not be able to do this one until that one is completed

Can I do discovery quests at the same time as a main quest?
Yes you can

Do I have to do this quest?
If you don’t start the quest you don’t have to do it at all but if you have already started it you need to complete it before you can move on to the next quest

I haven’t started this quest yet, will it still be available when I want to do it?
Yes it will be, you can choose to start it whenever you like

How do I send my sim to the park?
Go to the park and click on the whistle next to a sim who isn’t busy on the simtracker, this post explains more about the simtracker

Does it matter what option I choose for ‘tell a story of the park’?
No but I went for the one with the shortest time!

Does it matter what option I choose for ‘boast about a visitor’?
No but again I went for the one with the shortest time!

What do you mean when you say a goal can be started early?
Any goal that you can normally do can be started early because you will have access to it and any goal that you can’t normally do you will have to wait until you get the goal to be able to complete it
The tip with this method is to put the sim doing that action early in a different house that you cannot go to until you get that goal or it will not work

Help! I can’t give the donuts to a sim, why?
You need to find two sims who are strangers to be able to give them the donuts, they can’t have interacted before

What do I get if I complete this quest in the time limit?
You unlock celebrity fashion outfits

What happens if I don’t complete in the time limit, can I still finish this quest?
Yes you have to finish it to unlock the penthouse apartments before you can move onto the next quest

What do the penthouse apartments look like?
You can find all about them in this post

I didn’t complete in the time limit, can I restart the quest?
No, you cannot redo quests

Can I still get the prize if I don’t complete in the time limit?
No, the only way to get the limited time prizes is by completing the quest in the time limit

I don’t like this quest! Can I just skip it?
No, you have to complete this quest before you can move onto the next one now that you have started it, if you don’t start it you don’t have to do it

Some times are slightly different on my game, why is this?
Times may vary depending on the star rating of the item you are using, as the higher star rating an item has the quicker you will complete a goal

Some times are really off/ different goals show for me, why is this?
This will be because the quest has been updated recently, I try my best to keep these posts up to date but it is difficult as I cannot redo every quest each time the game is updated. If you notice any changes please let me know so I can update the post

Last updated December 2019


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56 thoughts on “The Sims Freeplay- Sims and the City Quest

  1. Hi. Thank you for your amazing website. I have a question about the SIMS AND THE CITY QUEST. Although I meet all the requirements, I don’t have access to it. I even force stopped the app and restarted my phone, but it still doesn’t work. Can you please help me?

  2. I’m one the quest but when it gets to ” Query Random Acts Of Kindnesd” Prim will not show up on a home lot, is there something I’m doing wrong!? That would be great if you could help me!

    • Have you restarted your device and looked in every house as well as the park? If she still doesn’t appear you may need to contact EA to see if they can fix this issue for you.

    • This happened to me, and I checked every house and the park with no luck. She then appeared at the mall when I was checking on my Sims working on collecting make-up styles, and I was able to call another Sim to the mall to talk with her. After that task was complete, everything else went as expected, and she appeared at home lots like she was supposed to.

  3. OMG… I just finished the quest and I thought that the “celebrity” hairstyle seen on the picture with the wardrobe would be included but NO!!! 😣 I feel kinda disappointed… but thankful of the ability to create penthouses though. 😏

  4. Absolutely love your blogs! I use them all the time for different games! Also for the new pinthouses, any idea what each of them will cost?

  5. I cannot complete this quest or gain access to penthouses because Prim has disappeared and vanished overnight. I had a sim that was saying goodbye to prim and then when I went to turn the game on the next day she was gone and the sim that I had saying goodbye was doing nothing and no sign of prim anywhere.
    Has anyone else had this happen?

    • Have you restarted your device and looked in every house as well as the park? If she still doesn’t appear you may need to contact EA to see if they can fix this issue for you.

    • Yes I can’t ask prim what’s wrong I tried restarting the iPad I deleted the game and got it back and noting please help

  6. Hiya! I was wondering if anyone has tried to alter their loft apts? I have, and I seem to have lost the lift!
    If I put an open doorway where the lift doors were, you can see inside the frame… if there’s no door, it’s just a blank wall.
    I’m not overly concerned with it, and have already contacted ea, I was just curious if anyone else has experienced this weirdness.
    I cannot figure out how to post the pics using my iPad or I’d show ya!

  7. I completed the quest but when I went to look at building a house it said I had to be at Level 50 to build one ((I am at Level 49)! Just thought this was odd considering I have never had to be at a certain level for any other quest prizes. Has anyone else had this issue?

    • That doesn’t sound right! I haven’t heard anyone else with that issue so I would suggest you contact EA about it unless you have reached level 50 by now and can access them!

  8. Hello, not sure if you’ll read this but, I look at your blogs before I start a new main quest or discovery quest so I know what to expect. As I was reading this, the task that asks you to give donuts to a stranger, can you get an adult to give it to a preteen since all my adult sims already have relationship status’ with each other? Does it have to be an adult giving donuts to another adult sim or does it not matter?

  9. I’m attempting to free build my second loft right now but the floor plan I have in mind requires three levels, do you know if I can build a third level or if two is our max?
    I built the largest pre-fab loft initially but because it has a balcony I cannot add a level and test my question.

  10. Great Website, helped me a ton. But where do you get all this LP’s from? So much has gone expensive and I am still lagging at almost 30. Can’t build anything.

  11. in the second apartment, in the bedroom with the bunk beds, do you know where the carpet is from? It looks really pretty and I’d like to have something like that in some other homes.

  12. hey i love your logs to there sooo helpful but on the sims and the city quest, do we get to get prims hair??😂

  13. Hi.
    I wanted to know if I can find a bunk bed in bedroom section after completing Sims and the City quest, even though I haven’t built a penthouse.

  14. Dear Weightless magic!
    I would like to know that if I didn’t do the Extreme home takeover quest yet (where I can get the romantic beds), and I finish this quest and build the penthouse now, will those fancy beds and the other furniture be in my own penthouse anyway? I see some stuff are even VIPs like the white and blue modern bed and I’m curious since I don’t really want a loft penthouse with basic items you know.
    By the way your blog is very helpful for example I was stuck with the stairs and your posts helped me in a second! 🙂
    Thank you if you would answer my question.
    (Btw I’m really sorry for my weird English. I’m ashamed. I hope you understand what I tried to ask.)

  15. Hi!! Your blogs are very helpful thank you for posting. I wanted to ask that if I’m doing this quest and haven’t completed the Multi-Story Renovations quest, can I still get the penthouse with already built in stairs or would it be locked?

  16. Is it possible to take donuts to a stranger in another town? I am asking because all of my Sims already have relationships with each other, and I’m at the maximum number of Sims for the level I’m on. Thanks in advance, and I have greatly enjoyed reading through your blog.

      • Thanks. I’ll just have to wait until I get to the next level where I can add another Sim! (I like setting challenges for myself in the game, and one of them was to build up relationships between all of my Sims. I didn’t imagine it would ever come back to haunt me negatively – oh well!)

  17. Thank you so much for posting. I have been meaning to find that quest and I couldn’t find it anywhere in the park. I turned off my iPAD and turned it back on. Then, I found the quest.

  18. I can’t start this quest because I need to complete the: a bumpy ride quest, first. Which I’m unable to do until I level up so I can add another sim to my town.

  19. Hi, thanks for making all these super helpful guides! Just wondering, do the donuts have to turn out right in order to move on to the next task, or is it okay if they burn?

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