Just in case you ever have a problem with your device or want to change devices you should really know how to connect to the cloud so you don’t lose your game, for example if you wanted to change your device you would be able to get your game onto that new device within 7 days and you won’t have to start all over again- its a good idea to do it everyday just as a back up in case! (it does automatically do it if you connect to the party boat but its always useful to know how to do it yourself)
Connecting to the Cloud
To connect to the cloud you need to firstly be connected to facebook or game center (the adding neighbours post will show you how to do that)
Then go into settings in the game (click on the green button with 3 white dots on it) you will then see these options: Click on the cloud and you will see this window appear: Click upload save data and your game will be saved
Help! My neighbours can’t see an item in my town, why is that?
They can’t see it because they aren’t seeing the most up to date version of your game, you need to connect to the cloud for them to see this version of your game.
If you are transferring to a different device you can click on that device download save data and you will have your game back as long as you are connected to the same facebook or game center account
Unable to connect to the cloud?
If you can’t connect click on the facebook icon in the settings and it will probably say unknown user so log out and log in again and it should work! If it still isn’t working you may want to contact EA to see if there is anything they can do to fix this for you.
Thanks for reading!
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